Pinecone incident

[Serverless][Azure][eastus2] 5xx errors on some read and write operations

Major Resolved View vendor source →

Pinecone experienced a major incident on October 21, 2025 affecting Azure eastus2, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 05:57 PM UTC
Resolved
Oct 21, 2025, 07:24 PM UTC
Duration
1h 26m
Detected by Pingoru
Oct 21, 2025, 05:57 PM UTC

Affected components

Azure eastus2

Update timeline

  1. investigating Oct 21, 2025, 06:09 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 06:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2025, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 07:24 PM UTC

    This incident has been resolved.