Pinecone incident

[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

Major Resolved View vendor source →

Pinecone experienced a major incident on December 3, 2025 affecting AWS us-west-2, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:53 PM UTC
Resolved
Dec 03, 2025, 04:40 PM UTC
Duration
46m
Detected by Pingoru
Dec 03, 2025, 03:53 PM UTC

Affected components

AWS us-west-2

Update timeline

  1. investigating Dec 03, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  2. identified Dec 03, 2025, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 03, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2025, 08:51 PM UTC

    This incident has been resolved.