Pinecone incident

[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants

Resolved after 6 minutes, affecting AWS us-east-1, on September 15, 2025.

monitoring Sep 15, 2025, 04:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2025, 03:52 PM UTC
Resolved
Sep 15, 2025, 03:58 PM UTC
Duration
6m
Detected by Pingoru
Sep 15, 2025, 03:52 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. monitoring Sep 15, 2025, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 15, 2025, 04:29 PM UTC

    This incident has been resolved.

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