Pinecone incident

Intermittent unavailability across all environments for some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on January 2, 2026 affecting us-west1-gcp and Console and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2026, 04:31 PM UTC
Resolved
Jan 02, 2026, 05:58 PM UTC
Duration
1h 26m
Detected by Pingoru
Jan 02, 2026, 04:31 PM UTC

Affected components

us-west1-gcpConsoleAWS us-west-2us-east1-gcpAWS us-east-1us-central1-gcpAWS eu-west-1us-west4-gcpAzure eastus2us-east4-gcp

Update timeline

  1. investigating Jan 02, 2026, 04:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 02, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 02, 2026, 05:58 PM UTC

    This incident has been resolved.