- Detected by Pingoru
- Dec 23, 2025, 10:11 AM UTC
- Resolved
- Jan 22, 2026, 09:16 AM UTC
- Duration
- 29d 23h
Affected: MPESA
Timeline · 3 updates
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investigating Dec 23, 2025, 10:11 AM UTC
We are currently experiencing M-Pesa transaction failures with error response from connector/acquirer. Our team has raised the issue with Mpesa and actively working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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investigating Dec 23, 2025, 10:12 AM UTC
We are continuing to investigate this issue.
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resolved Jan 22, 2026, 09:16 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 02:04 PM UTC
- Resolved
- Dec 19, 2025, 03:39 PM UTC
- Duration
- 1h 35m
Affected: Issuing systems for Card processing
Timeline · 2 updates
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investigating Dec 19, 2025, 02:04 PM UTC
Tyme Bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Tyme bank issued cards. Our team is investigating the issue with Tyme bank's team and will advise further once we have update. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Dec 19, 2025, 03:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:06 AM UTC
- Resolved
- Dec 05, 2025, 11:30 AM UTC
- Duration
- 2h 24m
Affected: ConsoleCheckoutShopifyFreshdesk Peach Payments Support emailCapitec Pay
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- Dec 03, 2025, 12:03 PM UTC
- Resolved
- Dec 03, 2025, 02:20 PM UTC
- Duration
- 2h 16m
Affected: Payment Links
Timeline · 3 updates
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investigating Dec 03, 2025, 12:03 PM UTC
Our Payment Links service is currently experiencing intermittent connectivity issues. Our team is working to resolve this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Dec 03, 2025, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 03, 2025, 02:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 03, 2025, 08:26 AM UTC
- Resolved
- Dec 03, 2025, 11:57 AM UTC
- Duration
- 3h 31m
Affected: Dashboard - Peach Payments
Timeline · 3 updates
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investigating Dec 03, 2025, 08:26 AM UTC
We are currently experiencing a delay in transactions reflecting on the dashboard. Please note that this does not affect transactions processing, transactions are being processed successfully, and our team is actively working to resolve this. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Dec 03, 2025, 08:26 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 03, 2025, 11:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2025, 11:20 AM UTC
- Resolved
- Nov 28, 2025, 11:39 AM UTC
- Duration
- 18m
Affected: Nedbank card acquiring
Timeline · 3 updates
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investigating Nov 28, 2025, 11:20 AM UTC
We are currently experiencing an issue where with Nedbank card acquiring. Our team is investigating the issue with our partner and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Nov 28, 2025, 11:27 AM UTC
The issue has been resolved.
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resolved Nov 28, 2025, 11:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2025, 10:43 AM UTC
- Resolved
- Nov 28, 2025, 11:36 AM UTC
- Duration
- 52m
Affected: Payflex
Timeline · 2 updates
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investigating Nov 28, 2025, 10:43 AM UTC
Payflex have advised that they are investigating downtime on their end, we will continue to update as we are made aware of any changes.
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resolved Nov 28, 2025, 11:36 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2025, 09:58 AM UTC
- Resolved
- Nov 28, 2025, 03:06 PM UTC
- Duration
- 5h 8m
Affected: FNB card acquiring
Timeline · 2 updates
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monitoring Nov 28, 2025, 09:58 AM UTC
We are actively monitoring a technical incident affecting FNB-issued cards. Issue Summary: Customers may experience debits on their accounts, followed by a transaction decline from FNB with the response code “05: Do Not Honor.” Current Status: FNB has confirmed that their systems are currently undergoing recovery. We remain in close communication with their team and will update this status page as soon as full resolution and stability are confirmed. Thank you for your patience and understanding as we work through this external issue.
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resolved Nov 28, 2025, 03:06 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:14 PM UTC
- Resolved
- Nov 19, 2025, 05:17 AM UTC
- Duration
- 17h 2m
Affected: Freshdesk Peach Payments Support email
Timeline · 4 updates
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identified Nov 18, 2025, 12:14 PM UTC
Our platforms and services are experiencing intermittent downtime as a result of a widespread Cloudflare connectivity issue. Among the affected Services/Platforms: Dashboard Freshdesk Payout Services Payment processing Reconciliation services Please note that we are available on our support line, as we wait for the fix on cloudflare side.
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identified Nov 18, 2025, 01:43 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Nov 18, 2025, 02:56 PM UTC
Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
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resolved Nov 19, 2025, 05:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:05 PM UTC
- Resolved
- Nov 19, 2025, 05:17 AM UTC
- Duration
- 17h 12m
Affected: In-store card processing - Absa Card PresentIn-store card processing - Nedbank Card Present
Timeline · 7 updates
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investigating Nov 18, 2025, 12:05 PM UTC
Peach in-store service is currently experiencing intermittent connectivity issue. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Nov 18, 2025, 12:17 PM UTC
The issue has been resolved and transaction processing restored for all merchants. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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identified Nov 18, 2025, 12:39 PM UTC
The service is intermittently down due to the global Cloudflare network issue.
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monitoring Nov 18, 2025, 02:57 PM UTC
Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
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identified Nov 18, 2025, 04:07 PM UTC
We have observed that the service is intermittently down due to the global Cloudflare network issue. We are monitoring and will continue to update this status page as we make progress.
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monitoring Nov 18, 2025, 05:43 PM UTC
Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
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resolved Nov 19, 2025, 05:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 04, 2025, 10:12 AM UTC
- Resolved
- Nov 04, 2025, 12:34 PM UTC
- Duration
- 2h 21m
Affected: In-store card processing - Absa Card PresentIn-store card processing - Nedbank Card Present
Timeline · 5 updates
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investigating Nov 04, 2025, 10:12 AM UTC
Peach instore service is currently experiencing intermittent connectivity issue. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Nov 04, 2025, 10:24 AM UTC
A fix has been implemented and we are monitoring the results.
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investigating Nov 04, 2025, 10:26 AM UTC
We are currently investigating this issue.
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monitoring Nov 04, 2025, 10:41 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Nov 04, 2025, 12:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 31, 2025, 11:47 AM UTC
- Resolved
- Oct 31, 2025, 12:45 PM UTC
- Duration
- 57m
Affected: Capitec Pay
Timeline · 3 updates
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investigating Oct 31, 2025, 11:47 AM UTC
Capitec Pay is currently experiencing intermittent payment issues. The Capitec team is investigating and we will keep you updated as they progress. Our sincerest apologies for any inconvenience caused. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 31, 2025, 11:53 AM UTC
The issue has been resolved. We apologise for any inconvenience caused. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Oct 31, 2025, 12:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 03:30 AM UTC
- Resolved
- Oct 16, 2025, 01:01 PM UTC
- Duration
- 9h 31m
Affected: Nedbank card acquiring
Timeline · 3 updates
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investigating Oct 16, 2025, 03:30 AM UTC
We are currently experiencing an issue with Nedbank card acquiring where transactions are declining with error 900.100.100. Our team is investigating the issue with them and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 16, 2025, 04:06 AM UTC
The issue has been resolved and we are monitoring.
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resolved Oct 16, 2025, 01:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 15, 2025, 12:16 AM UTC
- Resolved
- Oct 15, 2025, 12:53 AM UTC
- Duration
- 37m
Affected: Scan to Pay (Masterpass)
Timeline · 3 updates
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investigating Oct 15, 2025, 12:16 AM UTC
Scan to Pay have advised of an incident affecting some customers. Due to the disconnection of some of their bank nodes, some customers may not be able to complete their transactions because the connection is unavailable. Both root cause and resolution time are still unknown.
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investigating Oct 15, 2025, 12:52 AM UTC
We are continuing to investigate this issue.
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resolved Oct 15, 2025, 12:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2025, 11:08 AM UTC
- Resolved
- Oct 16, 2025, 09:54 AM UTC
- Duration
- 2d 22h
Affected: Peach card processing platform
Timeline · 3 updates
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investigating Oct 13, 2025, 11:08 AM UTC
We are currently observing intermittent failures on card transactions with the error "transaction declined (invalid CVV)". This is majorly on FNB issued cards. Our team has escalated the issue to the relevant partners for investigation, and we will provide updates as soon as more information becomes available. We apologise for the inconvenience caused and we will continue to share progress on this page. For any questions or concerns, please reach out to [email protected] or your account manager.
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monitoring Oct 15, 2025, 06:35 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 16, 2025, 09:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2025, 08:56 AM UTC
- Resolved
- Oct 14, 2025, 09:01 AM UTC
- Duration
- 1d
Affected: RCS
Timeline · 4 updates
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investigating Oct 13, 2025, 08:56 AM UTC
We are currently experiencing an issue with our downstream partner RCS whereby transactions are failing with response Invalid Card. Our team is investigating the issue with them and actively working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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identified Oct 13, 2025, 01:05 PM UTC
The issue has been identified, a fix is in progress and our partner will potentially deployed it in Production tonight. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 14, 2025, 04:02 AM UTC
The issue has been resolved. RCS is processing fine now and we are monitoring. We apologise for any inconvenience caused and thank you for your patience.
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resolved Oct 14, 2025, 09:01 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2025, 01:56 PM UTC
- Resolved
- Oct 08, 2025, 02:27 PM UTC
- Duration
- 31m
Affected: Peach card processing platform
Timeline · 3 updates
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investigating Oct 08, 2025, 01:56 PM UTC
We are currently experiencing degraded performance on our card processing. The team is actively investigating the issue. We apologize for any inconvenience this may be causing and thank you for your patience as our team works to restore full service. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 08, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 08, 2025, 02:27 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2025, 08:39 AM UTC
- Resolved
- Oct 08, 2025, 08:02 AM UTC
- Duration
- 23h 23m
Affected: RCS
Timeline · 3 updates
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investigating Oct 07, 2025, 08:39 AM UTC
RCS is currently experiencing a server timeout. Our team is investigating the issue with them and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 08, 2025, 08:01 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 08, 2025, 08:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2025, 10:52 AM UTC
- Resolved
- Oct 02, 2025, 11:50 AM UTC
- Duration
- 57m
Affected: Peach card processing platform
Timeline · 4 updates
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investigating Oct 02, 2025, 10:52 AM UTC
We are currently seeing our checkout and payments API experiencing an outage. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 02, 2025, 11:08 AM UTC
A fix has been implemented and we are monitoring
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resolved Oct 02, 2025, 11:50 AM UTC
This incident has been resolved.
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postmortem Oct 08, 2025, 07:24 AM UTC
[https://drive.google.com/file/d/1lOkCbKk5Y7sPYr3Z1v\_yz1j2eOkxUncY/view?usp=drive\_link](https://drive.google.com/file/d/1lOkCbKk5Y7sPYr3Z1v_yz1j2eOkxUncY/view?usp=drive_link)
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2025, 04:44 PM UTC
- Resolved
- Sep 10, 2025, 04:46 PM UTC
- Duration
- 1m
Affected: Peach card processing platformNedbank card acquiring
Timeline · 3 updates
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investigating Sep 10, 2025, 04:44 PM UTC
We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Sep 10, 2025, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 10, 2025, 04:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2025, 01:57 PM UTC
- Resolved
- Sep 09, 2025, 02:17 PM UTC
- Duration
- 20m
Affected: Peach card processing platform
Timeline · 3 updates
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investigating Sep 09, 2025, 01:57 PM UTC
Please note that we are seeing intermittent transaction failures with invalid currency. The team is investigating, and we will keep you updated as they progress. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Sep 09, 2025, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 09, 2025, 02:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 22, 2025, 12:11 PM UTC
- Resolved
- Aug 22, 2025, 06:52 PM UTC
- Duration
- 6h 40m
Affected: Pay by bank EFT
Timeline · 3 updates
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investigating Aug 22, 2025, 12:11 PM UTC
ABSA EFT is currently experiencing degraded performance. Our team is investigating the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Aug 22, 2025, 12:46 PM UTC
The issue has been resolved. We are monitoring. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Aug 22, 2025, 06:52 PM UTC
Monitoring has shown no further incidents. Status updated to resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2025, 01:31 PM UTC
- Resolved
- Aug 20, 2025, 04:37 PM UTC
- Duration
- 1d 3h
Affected: Checkout
Timeline · 2 updates
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investigating Aug 19, 2025, 01:31 PM UTC
We are currently investigating an issue where card transactions on Checkout in Sandbox are failing. Our team is actively looking into this and we will provide updates as soon as we have more information. Please reach out to [email protected] or your Account Manager with any questions or concerns.
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resolved Aug 20, 2025, 05:12 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 16, 2025, 10:42 PM UTC
- Resolved
- Aug 16, 2025, 11:17 PM UTC
- Duration
- 35m
Affected: Absa card acquiring
Timeline · 3 updates
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investigating Aug 16, 2025, 11:02 PM UTC
We are currently seeing failures on ABSA, who are undergoing maintenance on their side. The ABSA team is on standby and monitoring the situation. If you have any questions or concerns, please contact us at [email protected] or reach out to your account manager.
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monitoring Aug 16, 2025, 11:06 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 16, 2025, 11:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2025, 01:36 PM UTC
- Resolved
- Aug 14, 2025, 08:45 AM UTC
- Duration
- 19h 9m
Affected: WooCommerce
Timeline · 2 updates
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investigating Aug 14, 2025, 11:24 AM UTC
We are aware of transaction failures affecting WooCommerce merchants using Merchant Transaction IDs with fewer than 8 characters. These transactions are returning "Invalid Payment Request using merchantTransactionId" errors. Our team is actively investigating the issue and will share updates here as soon as a fix is in place. We apologise for any inconvenience this may cause and appreciate your patience. If you have any questions or concerns, please reach out to [email protected] or contact your account manager.
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resolved Aug 14, 2025, 11:32 AM UTC
Our team has identified and resolved the issue. Transactions are now processing normally for all affected merchants. We apologise for any inconvenience this caused and thank you for your patience while we worked to restore service.
Read the full incident report →