Peach Payments incident

Sandbox: Intermittent Card Transaction Failures

Resolved after 1 day 20 hours, affecting Peach card processing platform, on August 25, 2026.

monitoring Aug 25, 2026, 01:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 25, 2026, 07:03 AM UTC
Resolved
Aug 27, 2026, 03:25 AM UTC
Duration
1d 20h
Detected by Pingoru
Aug 25, 2026, 07:03 AM UTC

Affected components

Peach card processing platform

Update timeline

  1. investigating Aug 25, 2026, 08:03 AM UTC

    We are currently investigating an intermittent issue affecting card transactions in the Sandbox environment, where transactions may fail with an "unexpected communication error with connector/acquirer" response. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact [email protected] or reach out to your Account Manager.

  2. monitoring Aug 25, 2026, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 03:25 AM UTC

    This incident has been resolved.

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