Resolved after 6 hours 2 minutes, affecting Checkout, on June 26, 2026.
We are currently investigating an issue affecting the Checkout endpoint in the Sandbox environment. Merchants may experience intermittent transaction initiation failures resulting in internal server errors. Our team is actively investigating the root cause and is working to restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available. This issue is isolated to the Sandbox environment and does not impact the Live/Production environment. Please reach out to [email protected] or your Account Manager with any questions or concerns.
Affected components
Update timeline
- investigating Jun 26, 2026, 09:10 AM UTC
We are currently investigating an issue affecting the Checkout endpoint in the Sandbox environment. Merchants may experience intermittent transaction initiation failures resulting in internal server errors. Our team is actively investigating the root cause and is working to restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available. This issue is isolated to the Sandbox environment and does not impact the Live/Production environment. Please reach out to [email protected] or your Account Manager with any questions or concerns.
- resolved Jun 26, 2026, 02:50 PM UTC
This incident has been resolved.
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