Peach Payments incident
Nedbank acquiring experiencing degraded performance
Resolved after 15 days 21 hours, affecting Nedbank card acquiring, on July 14, 2026.
MasterCard has identified the incorrect processing and have further escalated internally to their VIP Support. They are currently waiting for the investigation output from their Processing support team. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
Affected components
Update timeline
- investigating Jul 14, 2026, 09:40 AM UTC
Merchants processing via Nedbank acquiring are currently experiencing degraded performance resulting in transactions declining with return code 800.100.180 (not supported by issuer). Our team is investigating the issue and working together with Nedbank team to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- investigating Jul 14, 2026, 02:28 PM UTC
Our team is still investigating the issue together with VISA team.
- investigating Jul 16, 2026, 06:39 AM UTC
MasterCard has identified the incorrect processing and have further escalated internally to their VIP Support. They are currently waiting for the investigation output from their Processing support team. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- resolved Jul 30, 2026, 07:07 AM UTC
This incident has been resolved.
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