Resolved after 1 day, affecting RCS, on August 13, 2026.
A fix has been implemented and we are monitoring the result. Merchants' customer can now pay using RCS. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Affected components
Update timeline
- investigating Aug 13, 2026, 10:41 AM UTC
We are currently experiencing an issue with the RCS payment methods whereby transactions are failing with the errors response Invalid Card and transaction declined by authorization system. Our team is investigating the issue with them and actively working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- monitoring Aug 14, 2026, 02:05 AM UTC
A fix has been implemented and we are monitoring the result. Merchants' customer can now pay using RCS. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
- resolved Aug 14, 2026, 10:45 AM UTC
This incident has been resolved.
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