Resolved after 1 day 3 hours, affecting Happy Pay, on July 24, 2026.
The issue has been resolved. Merchants' customer can now pay using Happy Pay. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Jul 24, 2026, 10:51 AM UTC
Happy Pay is currently experiencing degraded performance resulting in merchants' customers not being able to complete payment. We have raised the issue with them and they working to resolve the issue. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- resolved Jul 25, 2026, 02:42 PM UTC
The issue has been resolved. Merchants' customer can now pay using Happy Pay. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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