Resolved after 11 hours 47 minutes, affecting MPESA, on July 10, 2026.
The issue has been resolved. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Affected components
Update timeline
- investigating Jul 10, 2026, 05:33 PM UTC
We are currently experiencing degraded performance affecting M-Pesa services. Our team has reached out to M-Pesa to investigate further and work towards a resolution. We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available. If you have any questions or concerns, please contact [email protected] or reach out to your Account Manager.
- resolved Jul 11, 2026, 05:20 AM UTC
The issue has been resolved. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
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