Peach Payments Outage History

We are currently experiencing intermittent rejections affecting in-store card processing, which may cause some transactions to fail unexpectedly. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience while we work towards a resolution. If you have any questions or concerns, please contact your Account Manager or email [email protected].

We are currently reaching out to our downstream partner to determine the high rate of rejections. We will update as we are able to determine the cause.

We are currently investigating an issue where card transactions on Server to Server endpoint, in Sandbox Environment, are intermittently failing with Access Denied error. Our team is actively looking into this and we will provide updates as soon as we have more information. This does not affect the Live/Production environment. Please reach out to [email protected] or your Account Manager with any questions or concerns.

Mobicred is currently experiencing an issue and payments are failing. We are liaising with Mobicred to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as Mobicred make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Mobicred is still investigating the issue.

We are seeing higher than usual transaction failures on card processing - our teams are currently investigating

We are currently experiencing issues with our call centre lines, which may prevent callers from reaching our support team via phone. Please note that this issue only affects inbound and outbound calls. Our support email channel remains fully operational, and merchants can continue to reach us at [email protected]. Our team is actively investigating the issue and working to restore full call functionality as soon as possible. We apologise for the inconvenience and appreciate your patience.

Apple Pay is currently experiencing degraded performance on Checkout integration, which may prevent some customers from successfully completing payments. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologise for the inconvenience and will continue to provide updates on this status page as progress is made. If you have any questions or concerns, please contact [email protected] or your account manager.

Capitec Pay is currently experiencing timeouts. Our team is liaising with them, investigating the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Peach in-store and card processing service is currently experiencing degraded performance. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

We are continuing to investigate this issue.

We are continuing to investigate on the issue. This does not affect E-commerce card processing.

EFT is currently unavailable for Standard Bank account holders. Our teams are engaging Standard Bank in this regard and will update of changes.

We are currently experiencing intermittent rejections with in-store card processing, which may cause some transactions to fail unexpectedly. Our team is actively investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience. If you have any queries or concerns, please reach out to your Account Manager or send a email to [email protected]

We are working with the acquirer to restore this connection, we will continue to update as the status is updated.

We are still working with the acquirer to restore this connection and we will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

We are currently observing failures on Mobicred transactions with the error: “Failed (900.100.100) – unexpected communication error with connector/acquirer.” This has been escalated to Mobicred for investigation, and we will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact [email protected] or your account

Please note that Capitec are currently experiencing an issue with their Capitec App push notifications. The teams are working on the issue and we will update accordingly. Date: Tuesday 7 April 2026 Time: From 10:30AM and ongoing Impacted Applications: APP, Capitec Pay and Secure Data APIs

We are currently investigating an incident impacting the transactions details "tab" in dashboard. Transactions are not affected, only the underlying detail is not being surfaced when clicking for additional information. We will update as we continue to investigate.

This incident has been resolved.

Our team is investigating an issue affecting Samsung Pay and is working to resolve it as soon as possible. This will affect merchants processing transactions. Samsung Pay sandbox and live checkout If you have any questions or concerns, please contact [email protected] or your account manager.

We are continuing to investigate this issue.

Our team is investigating an issue affecting Samsung Pay and is working to resolve it as soon as possible. This will affect merchants processing transactions. Customers are not able to see Samsung Pay sandbox and live checkout If you have any questions or concerns, please contact [email protected] or your account manager.

Our team is investigating an issue affecting Peach In-store card processing and refund via Peach card processing platform and is working to resolve it as soon as possible. This will affect merchants processing transactions to Nedbank and cause degraded service/all transactions to fail. We apologise for any loss of service and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

We are currently investigating an issue impacting A+ transactions. Our team is working to identify the cause with the provider and restore normal service as quickly as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

We are currently investigating an issue affecting card transactions on Checkout in the Sandbox environment, where transactions may fail with a “Communication Error to Scheme Directory Server ” response. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact [email protected] reach out to your Account Manager.

We are currently investigating an issue affecting card transactions on Checkout in the Sandbox environment, where transactions may fail with an “invalid card number” response. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact [email protected] reach out to your Account Manager.

We are currently experiencing an issue where WhatsApp messages are not being sent for Payment Links. Our team is investigating the issue with the provider and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Peach instore service is currently experiencing intermittent connectivity issue leading to timeouts. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

The Peach Payouts service provider is currently experiencing intermittent downtime, resulting in timeouts when accessing the payout portal. The team is actively working to resolve the issue and we will provide updates as progress is made. If you have any questions or concerns, please contact [email protected] or reach out to your account manager.

We are currently experiencing an issue with latency on recurring payment. Our team is investigating the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

We are currently experiencing Maucas transaction failures with error response from connector/acquirer. Our team has raised the issue with Maucas and actively working to resolve it as soon as possible. We apologies for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.