Pax8 Outage History

There were 4 Pax8 outages since March 20, 2026 totaling 53h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pax8.com

Critical April 23, 2026

Pax8 Marketplace Down

Detected by Pingoru: Apr 23, 2026, 09:32 PM UTC
Resolved: Apr 23, 2026, 11:32 PM UTC
Duration: 2h

Affected: Pax8 PlatformLoginSubscriptions

Timeline · 4 updates

investigating Apr 23, 2026, 09:32 PM UTC

The Pax8 Marketplace is currently experiencing an outage affecting the ability to access it. Our team is actively working to restore service. We will provide an updates as we learn more. We apologize for the disruption.
identified Apr 23, 2026, 09:53 PM UTC

We've identified the cause and are actively working on a fix for the issue impacting users' ability to access the Marketplace.
monitoring Apr 23, 2026, 10:26 PM UTC

Restored: A fix has been implemented and we are monitoring the results.
resolved Apr 23, 2026, 11:32 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Notification Delivery Delays

Detected by Pingoru: Apr 01, 2026, 06:43 PM UTC
Resolved: Apr 03, 2026, 05:55 PM UTC
Duration: 1d 23h

Affected: Pax8 PlatformSubscriptionsOrders

Timeline · 2 updates

identified Apr 01, 2026, 06:43 PM UTC

We are currently experiencing an issue that is delaying notification delivery by 3-5 hours, including Order Confirmations. Orders are processing normally. If you are waiting on an Order Confirmation, you can verify your order status at https://app.pax8.com/ordering. Please do not resubmit orders, as they are being processed. We are actively working to resolve the issue and will provide updates as they become available.
resolved Apr 03, 2026, 05:55 PM UTC

This is was resolved 9:02PM MT Thursday 4/2/2026.

Read the full incident report →

Minor March 31, 2026

Checkout Loading State

Detected by Pingoru: Mar 31, 2026, 09:14 PM UTC
Resolved: Apr 01, 2026, 12:03 AM UTC
Duration: 2h 48m

Affected: Orders

Timeline · 4 updates

investigating Mar 31, 2026, 09:14 PM UTC

We're aware of an issue where some orders are completing successfully but the page is not redirecting to the order confirmation screen instead remaining on the checkout page in a loading state. Your order has been placed. You can verify by checking your order history. We are actively investigating the root cause and will provide updates as they become available.
identified Mar 31, 2026, 09:25 PM UTC

We have identified the root cause of the checkout loading state issue and are actively working on a fix.
monitoring Mar 31, 2026, 10:12 PM UTC

A fix has been deployed to production for the checkout loading state issue. We are actively monitoring to confirm the issue has been fully resolved.
resolved Apr 01, 2026, 12:03 AM UTC

We can confirm the checkout loading state issue has been resolved.

Read the full incident report →

Minor March 20, 2026

Product Ordering Disruption

Detected by Pingoru: Mar 20, 2026, 06:58 PM UTC
Resolved: Mar 20, 2026, 08:51 PM UTC
Duration: 1h 52m

Affected: Pax8 PlatformOrders

Timeline · 2 updates

identified Mar 20, 2026, 06:58 PM UTC

Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.
resolved Mar 20, 2026, 08:51 PM UTC

A fix has been implemented, and we are monitoring results.

Read the full incident report →

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