Pax8 incident

Notification Delivery Delays

Minor Resolved View vendor source →
Started
Apr 01, 2026, 06:43 PM UTC
Resolved
Apr 03, 2026, 05:55 PM UTC
Duration
1d 23h
Detected by Pingoru
Apr 01, 2026, 06:43 PM UTC

Affected components

Pax8 PlatformSubscriptionsOrders

Update timeline

  1. identified Apr 01, 2026, 06:43 PM UTC

    We are currently experiencing an issue that is delaying notification delivery by 3-5 hours, including Order Confirmations. Orders are processing normally. If you are waiting on an Order Confirmation, you can verify your order status at https://app.pax8.com/ordering. Please do not resubmit orders, as they are being processed. We are actively working to resolve the issue and will provide updates as they become available.

  2. resolved Apr 03, 2026, 05:55 PM UTC

    This is was resolved 9:02PM MT Thursday 4/2/2026.

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