Pax8 experienced a minor incident on April 1, 2026 affecting Pax8 Platform and Subscriptions and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Pax8 PlatformSubscriptionsOrders
Update timeline
- identified Apr 01, 2026, 06:43 PM UTC
We are currently experiencing an issue that is delaying notification delivery by 3-5 hours, including Order Confirmations. Orders are processing normally. If you are waiting on an Order Confirmation, you can verify your order status at https://app.pax8.com/ordering. Please do not resubmit orders, as they are being processed. We are actively working to resolve the issue and will provide updates as they become available.
- resolved Apr 03, 2026, 05:55 PM UTC
This is was resolved 9:02PM MT Thursday 4/2/2026.