Pax8 Outage History
Pax8 is up right nowPingoru has recorded 49 incidents for Pax8: 12 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 49 of 720 (7%) |
| May 2026 | 1 | 17 of 744 (2%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 7 of 744 (1%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 590 (0%) |
Incidents, newest first
Critical February 6, 2025 Pax8 Marketplace Outage 1h 28m Pax8 Platform, Pax8.com, Login
Started Feb 06, 2025, 07:26 PM UTC· resolved Feb 06, 2025, 08:55 PM UTC
- investigating Feb 06, 2025, 07:26 PM UTC
he Pax8 Platform is currently down. Teams are restoring services.
- identified Feb 06, 2025, 07:28 PM UTC
The issues has been identified and the fix has been implemented.
- monitoring Feb 06, 2025, 07:28 PM UTC
Services have been restored and teams are monitoring.
- resolved Feb 06, 2025, 08:55 PM UTC
This incident has been resolved.
Critical December 18, 2024 P2 - Pax8 website (www.pax8.com), not the app, is down 2h 26m Pax8.com
Started Dec 18, 2024, 07:34 AM UTC· resolved Dec 18, 2024, 10:00 AM UTC
- investigating Dec 18, 2024, 07:34 AM UTC
The Pax8 website is currently down. We are investigating this issue. We will continue to post updates here.
- identified Dec 18, 2024, 08:07 AM UTC
The underlying issue has been traced back to our hosting provider. We are currently working on implementing a fix.
- monitoring Dec 18, 2024, 09:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2024, 10:00 AM UTC
This incident has been resolved.
Major December 13, 2024 P2 - Degraded Features including Catalog in New Experience 29m Catalog
Started Dec 13, 2024, 11:09 AM UTC· resolved Dec 13, 2024, 11:39 AM UTC
- investigating Dec 13, 2024, 11:09 AM UTC
We are currently investigating degraded Catalog features in the platform impacting users in with the 'New Experience' enabled. Users can continue to use the catalog by temporarily disabling 'New Experience'. We will continue to post updates here.
- identified Dec 13, 2024, 11:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 13, 2024, 11:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 13, 2024, 11:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 13, 2024, 11:39 AM UTC
This issue has been resolved.
Notice December 10, 2024 Temporary Email Disruption in Pax8 Marketplace 2h 28m Pax8 Platform
Started Dec 10, 2024, 05:08 PM UTC· resolved Dec 10, 2024, 07:36 PM UTC
- investigating Dec 10, 2024, 05:08 PM UTC
We are aware of an issue in the Pax8 Marketplace that caused duplicate service alerts to be sent to some users. To prevent further disruptions, we have temporarily disabled outgoing emails while we investigate the root cause. Our team is working diligently to resolve this matter and will provide updates as soon as we have more information. We sincerely apologize for the inconvenience and appreciate your patience. If you have urgent needs or questions, please reach out to [email protected].
- resolved Dec 10, 2024, 07:36 PM UTC
Notifications from the Pax8 marketplace have been restored. Any impacted messages that were impacted by the temporary disruption will be re-sent. We sincerely apologize for the inconvenience and appreciate your patience.