Pax8 experienced a critical incident on April 23, 2026 affecting Pax8 Platform and Login and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Pax8 PlatformLoginSubscriptions
Update timeline
- investigating Apr 23, 2026, 09:32 PM UTC
The Pax8 Marketplace is currently experiencing an outage affecting the ability to access it. Our team is actively working to restore service. We will provide an updates as we learn more. We apologize for the disruption.
- identified Apr 23, 2026, 09:53 PM UTC
We've identified the cause and are actively working on a fix for the issue impacting users' ability to access the Marketplace.
- monitoring Apr 23, 2026, 10:26 PM UTC
Restored: A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 11:32 PM UTC
This incident has been resolved.