Pax8 incident

Degraded functionality of product dependencies

Minor Ongoing View vendor source →

Pax8 is currently experiencing a minor incident affecting Catalog and Subscriptions and 1 more component, which began 8 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 08:37 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
May 21, 2026, 08:37 PM UTC

Affected components

CatalogSubscriptionsOrders

Update timeline

  1. investigating May 21, 2026, 08:37 PM UTC

    We are currently investigating degraded features in the platform impacting all users, including the ability to purchase a limited number of products due to product relationship issues. We will continue to post updates here.

  2. identified May 21, 2026, 08:38 PM UTC

    We've identified the issue and are working on a fix.