Pax8 experienced a minor incident on March 20, 2026 affecting Pax8 Platform and Orders, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Pax8 PlatformOrders
Update timeline
- identified Mar 20, 2026, 06:58 PM UTC
Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.
- resolved Mar 20, 2026, 08:51 PM UTC
A fix has been implemented, and we are monitoring results.