Pax8 incident

Intermittent Access Issues Affecting Some Accounts

Minor Resolved View vendor source →

Pax8 experienced a minor incident on July 13, 2026 affecting Pax8 Platform, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 04:21 PM UTC
Resolved
Jul 13, 2026, 06:35 PM UTC
Duration
2h 14m
Detected by Pingoru
Jul 13, 2026, 04:21 PM UTC

Affected components

Pax8 Platform

Update timeline

  1. identified Jul 13, 2026, 04:21 PM UTC

    We've identified the cause of intermittent permission issues affecting some partner and client accounts. A fix is in progress. Some users may continue to see missing navigation items or temporary access issues with certain features in the meantime. We'll continue to post updates here.

  2. resolved Jul 13, 2026, 06:35 PM UTC

    This incident has been resolved.