pawaPay incident

Performance degradation affecting MTN OpenAPI services.

Critical Resolved View vendor source →
Started
Apr 16, 2026, 07:19 AM UTC
Resolved
Apr 16, 2026, 02:04 PM UTC
Duration
6h 44m
Detected by Pingoru
Apr 16, 2026, 07:19 AM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Betting :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. identified Apr 16, 2026, 07:19 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  2. identified Apr 16, 2026, 07:29 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  3. monitoring Apr 16, 2026, 09:32 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. monitoring Apr 16, 2026, 10:47 AM UTC

    We are continuing to monitor for any further issues.

  5. identified Apr 16, 2026, 10:49 AM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Apr 16, 2026, 10:55 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  7. monitoring Apr 16, 2026, 12:19 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  8. resolved Apr 16, 2026, 02:04 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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