pawaPay incident

Performance degradation affecting Kenya MPESA services

Minor Resolved View vendor source →
Started
Apr 22, 2026, 09:43 PM UTC
Resolved
Apr 23, 2026, 12:16 AM UTC
Duration
2h 32m
Detected by Pingoru
Apr 22, 2026, 09:43 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout

Update timeline

  1. investigating Apr 22, 2026, 09:43 PM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 11:36 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 23, 2026, 12:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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