pawaPay incident
Performance degradation affecting Kenya MPESA services
Minor Vendor's status page →
Resolved after 2 hours 32 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on April 22, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- investigating Apr 22, 2026, 09:43 PM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring Apr 22, 2026, 11:36 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 23, 2026, 12:16 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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