pawaPay incident
Performance degradation affecting Mozambique Movitel MMO services
Resolved after 6 hours 58 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout and 1 more, on April 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Apr 21, 2026, 01:28 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:39 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:40 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:41 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- monitoring Apr 21, 2026, 06:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 08:27 AM UTC
This incident has been resolved.
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