pawaPay incident

Performance degradation affecting Cameroon services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 16, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 5h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 06:17 PM UTC
Resolved
Apr 17, 2026, 12:00 AM UTC
Duration
5h 43m
Detected by Pingoru
Apr 16, 2026, 06:17 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Apr 16, 2026, 06:17 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. investigating Apr 16, 2026, 08:29 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  3. monitoring Apr 16, 2026, 11:29 PM UTC

    A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Apr 17, 2026, 12:00 AM UTC

    The incident has been resolved. We apologise for the inconvenience.