pawaPay incident

Performance degradation affecting Benin MTN/Moov/Celtiis services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 15, 2026 affecting Celtiis :: Betting :: Web Deposit and Celtiis :: Betting :: Payout and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:31 AM UTC
Resolved
Apr 15, 2026, 07:37 AM UTC
Duration
4h 5m
Detected by Pingoru
Apr 15, 2026, 03:31 AM UTC

Affected components

Celtiis :: Betting :: Web DepositCeltiis :: Betting :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout

Update timeline

  1. identified Apr 15, 2026, 03:31 AM UTC

    We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.

  2. identified Apr 15, 2026, 05:38 AM UTC

    This is a quick update to inform you that we are still experiencing instability in Benin MTN and Moov services., but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified Apr 15, 2026, 05:46 AM UTC

    We are now experiencing instability in Benin MTN/Moov/Celtiis services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  4. monitoring Apr 15, 2026, 06:45 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Apr 15, 2026, 07:37 AM UTC

    The incident has been resolved. We apologise for the inconvenience.