pawaPay incident
Performance degradation affecting Benin MTN/Moov/Celtiis services
Affected components
Update timeline
- identified Apr 15, 2026, 03:31 AM UTC
We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.
- identified Apr 15, 2026, 05:38 AM UTC
This is a quick update to inform you that we are still experiencing instability in Benin MTN and Moov services., but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Apr 15, 2026, 05:46 AM UTC
We are now experiencing instability in Benin MTN/Moov/Celtiis services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 15, 2026, 06:45 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 15, 2026, 07:37 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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