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Parchment is up

No incidents right now.

Official status page: https://status.parchment.com · Polled every 5 minutes · 39 components tracked

Parchment is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time Parchment status, recent outages, and incident history — pulled directly from Parchment's official status page at https://status.parchment.com every 5 minutes. Pingoru tracks 39 Parchment services and has captured 12 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Parchment reports a new incident — free for 5 monitors, no credit card.

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Parchment uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 25m
    Started Sep 10, 2026, 09:19 PM UTC · Resolved Sep 10, 2026, 09:45 PM UTC
    Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
    Timeline · 2 updates
    • investigating · Sep 10, 2026, 09:19 PM UTC

      We are currently investigating an issue with users getting an error logging into the website.

    • resolved · Sep 10, 2026, 09:45 PM UTC

      This incident has been resolved. We will continue to monitor site activity.

    Latest: This incident has been resolved. We will continue to monitor site activity.

  2. Resolved 6h 19m
    Started Sep 04, 2026, 12:39 PM UTC · Resolved Sep 04, 2026, 06:58 PM UTC
    Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit
    Timeline · 5 updates
    • investigating · Sep 04, 2026, 12:39 PM UTC

      We're currently looking into an issue with multifactor verification emails from our email service provider not being sent to users logging in.

    • identified · Sep 04, 2026, 01:36 PM UTC

      The issue has been identified and a fix is being implemented from the service provider. We will provide another update as soon as it becomes available.

    • identified · Sep 04, 2026, 03:06 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 04, 2026, 03:08 PM UTC

      A fix has been implemented by the service and we're currently monitoring results.

    • resolved · Sep 04, 2026, 06:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 22d 21h
    Started Aug 17, 2026, 04:59 PM UTC · Resolved Sep 09, 2026, 02:48 PM UTC
    Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
    Timeline · 2 updates
    • investigating · Aug 17, 2026, 04:59 PM UTC

      Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.

    • resolved · Sep 09, 2026, 02:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 30m
    Started Jul 30, 2026, 08:17 PM UTC · Resolved Jul 30, 2026, 09:47 PM UTC
    LoginOrderingPayment / JPMChase
    Timeline · 3 updates
    • monitoring · Jul 30, 2026, 08:17 PM UTC

      Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website.  While we don't expect it, you may experience a momentary interruption lasting just a few minutes.

    • monitoring · Jul 30, 2026, 08:20 PM UTC

      Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.

    • resolved · Jul 30, 2026, 09:47 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 5h 55m
    Started Jul 27, 2026, 02:41 PM UTC · Resolved Jul 27, 2026, 08:37 PM UTC
    Parchment Award - Transcript Services
    Timeline · 5 updates
    • investigating · Jul 27, 2026, 02:41 PM UTC

      We are currently investigating reports of the page spinning when you are trying to order a credential.

    • investigating · Jul 27, 2026, 04:32 PM UTC

      We are continuing to investigate reports from a small number of users experiencing loading issues when trying to order a credential. This issue is intermittent and does not affect all users or all orders.

    • monitoring · Jul 27, 2026, 06:01 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 27, 2026, 07:02 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jul 27, 2026, 08:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Parchment outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Parchment outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →