Is Parchment down?
Last checked just nowNo incidents right now.
Parchment is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time Parchment status, recent outages, and incident history — pulled directly from Parchment's official status page at https://status.parchment.com every 5 minutes. Pingoru tracks 39 Parchment services and has captured 12 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Parchment reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Timeline · 2 updates
- investigating · Sep 10, 2026, 09:19 PM UTC
We are currently investigating an issue with users getting an error logging into the website.
- resolved · Sep 10, 2026, 09:45 PM UTC
This incident has been resolved. We will continue to monitor site activity.
Latest: This incident has been resolved. We will continue to monitor site activity.
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- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit
Timeline · 5 updates
- investigating · Sep 04, 2026, 12:39 PM UTC
We're currently looking into an issue with multifactor verification emails from our email service provider not being sent to users logging in.
- identified · Sep 04, 2026, 01:36 PM UTC
The issue has been identified and a fix is being implemented from the service provider. We will provide another update as soon as it becomes available.
- identified · Sep 04, 2026, 03:06 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Sep 04, 2026, 03:08 PM UTC
A fix has been implemented by the service and we're currently monitoring results.
- resolved · Sep 04, 2026, 06:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Timeline · 2 updates
- investigating · Aug 17, 2026, 04:59 PM UTC
Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.
- resolved · Sep 09, 2026, 02:48 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- LoginOrderingPayment / JPMChase
Timeline · 3 updates
- monitoring · Jul 30, 2026, 08:17 PM UTC
Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
- monitoring · Jul 30, 2026, 08:20 PM UTC
Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
- resolved · Jul 30, 2026, 09:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Parchment Award - Transcript Services
Timeline · 5 updates
- investigating · Jul 27, 2026, 02:41 PM UTC
We are currently investigating reports of the page spinning when you are trying to order a credential.
- investigating · Jul 27, 2026, 04:32 PM UTC
We are continuing to investigate reports from a small number of users experiencing loading issues when trying to order a credential. This issue is intermittent and does not affect all users or all orders.
- monitoring · Jul 27, 2026, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jul 27, 2026, 07:02 PM UTC
We are continuing to monitor for any further issues.
- resolved · Jul 27, 2026, 08:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Parchment outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Parchment outage history →Or sign up free to get alerts when Parchment breaks · 10 free monitors · No credit card
- Login Issues ResolvedStarted Sep 10, 2026, 09:19 PM UTC · Resolved Sep 10, 2026, 09:45 PM UTC · 25m
- MFA code emails not being sent ResolvedStarted Sep 04, 2026, 12:39 PM UTC · Resolved Sep 04, 2026, 06:58 PM UTC · 6h 19m
- Limited Consumer Support Hours ResolvedStarted Aug 17, 2026, 04:59 PM UTC · Resolved Sep 09, 2026, 02:48 PM UTC · 22d 21h
- Started Jul 30, 2026, 08:17 PM UTC · Resolved Jul 30, 2026, 09:47 PM UTC · 1h 30m
- Started Jul 27, 2026, 02:41 PM UTC · Resolved Jul 27, 2026, 08:37 PM UTC · 5h 55m
- Started Jul 20, 2026, 09:12 PM UTC · Resolved Jul 20, 2026, 11:03 PM UTC · 1h 51m
- Started Jun 18, 2026, 11:00 PM UTC · Resolved Jun 22, 2026, 01:38 PM UTC · 3d 14h