Parchment incident

Unable to order

Resolved on October 27, 2026.

resolved Oct 27, 2026, 03:09 PM UTC

Oct 27, 15:09 UTC Resolved - This issue has been resolved. Oct 26, 20:25 UTC Monitoring - We've implemented a fix and are currently monitoring results. Oct 26, 16:53 UTC Identified - We've identified the issue with students receiving a "Not Orderable" message. Oct 26, 14:45 UTC Investigating - We're currently looking an issue where some students are not able to place orders. We'll provide updates as they become available.

Started
Oct 27, 2026, 03:09 PM UTC
Resolved
Oct 27, 2026, 03:09 PM UTC
Duration
–
Detected by Pingoru
Oct 27, 2026, 03:09 PM UTC

Update timeline

  1. resolved Oct 27, 2026, 03:09 PM UTC

    Oct 27, 15:09 UTC Resolved - This issue has been resolved. Oct 26, 20:25 UTC Monitoring - We've implemented a fix and are currently monitoring results. Oct 26, 16:53 UTC Identified - We've identified the issue with students receiving a "Not Orderable" message. Oct 26, 14:45 UTC Investigating - We're currently looking an issue where some students are not able to place orders. We'll provide updates as they become available.

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