Parchment incident

Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP.

Resolved on October 22, 2026.

resolved Oct 22, 2026, 02:12 AM UTC

Oct 22, 02:12 UTC Resolved - We have assessed all products on this status page. Where action was needed to protect customer-facing services, the remediation is complete. This is the final update. Oct 22, 00:21 UTC Update - We are continuing to investigate this issue. Oct 21, 22:52 UTC Update - We are continuing to investigate this issue. Oct 21, 21:57 UTC Update - We are continuing to investigate this issue. Oct 21, 20:45 UTC Investigating - Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are prioritizing remediation and have implemented compensating controls and additional monitoring while that work is completed. We will update as remediation progresses.

Started
Oct 22, 2026, 02:12 AM UTC
Resolved
Oct 22, 2026, 02:12 AM UTC
Duration
–
Detected by Pingoru
Oct 22, 2026, 02:12 AM UTC

Update timeline

  1. resolved Oct 22, 2026, 02:12 AM UTC

    Oct 22, 02:12 UTC Resolved - We have assessed all products on this status page. Where action was needed to protect customer-facing services, the remediation is complete. This is the final update. Oct 22, 00:21 UTC Update - We are continuing to investigate this issue. Oct 21, 22:52 UTC Update - We are continuing to investigate this issue. Oct 21, 21:57 UTC Update - We are continuing to investigate this issue. Oct 21, 20:45 UTC Investigating - Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are prioritizing remediation and have implemented compensating controls and additional monitoring while that work is completed. We will update as remediation progresses.

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