PaperCut incident
buy.papercut.com - users are unable to purchase PaperCut NG online
Resolved after 1 day, affecting Order System (buy.papercut.com), on October 21, 2026.
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Affected components
Update timeline
- investigating Oct 22, 2026, 06:18 AM UTC
buy.papercut.com - users are unable to purchase PaperCut NG online. The site has been taken down for urgent maintenance which will impact impacting users trying to purchase PaperCut NG online through buy.papercut.com. Partner Portal functionality, and all other product functionality is not impacted at this time. We will provide updates here as they become available.
- resolved Oct 22, 2026, 06:18 AM UTC
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
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