Is PaperCut down?
Last checked 3m agoNo active incidents. All 23 components operational.
PaperCut is operational right now. Last checked 3m ago; the most recent incident resolved 13d ago.
Real-time PaperCut status, recent outages, and incident history: pulled directly from PaperCut's official status page at status.papercut.com every 5 minutes. Pingoru tracks 23 PaperCut services and has captured 8 incidents in the last 90 days (99.55% uptime). Get email, Slack, Discord, or webhook alerts the moment PaperCut reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Order System (buy.papercut.com)
Timeline · 2 updates
- investigating · Oct 21, 2026, 05:35 AM UTC
buy.papercut.com - users are unable to purchase PaperCut NG online. The site has been taken down for urgent maintenance which will impact impacting users trying to purchase PaperCut NG online through buy.papercut.com. Partner Portal functionality, and all other product functionality is not impacted at this time. We will provide updates here as they become available.
- resolved · Oct 22, 2026, 05:45 AM UTC
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Latest: This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the in…
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- UK hosting region - PaperCut Hive & Pocket
Timeline · 3 updates
- investigating · Oct 20, 2026, 10:18 AM UTC
PaperCut Hive/Pocket - We're currently investigating reports of some users intermittently unable to update settings or log into some devices due to an underlying cloud provider incident in the UK hosting region. We are not currently aware of impact to other regions. We will provide updates here as they become available.
- monitoring · Oct 20, 2026, 10:54 AM UTC
Services are back up and running, and the ability to update settings and log into devices is now restored. We are continuing to monitor this. If you're still experiencing problems please report this via https://www.papercut.com/support/
- resolved · Oct 20, 2026, 10:29 PM UTC
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Latest: This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the in…
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- Public Website (www.papercut.com)
Timeline · 2 updates
- investigating · Oct 19, 2026, 10:00 AM UTC
PaperCut website (papercut.com) - some users unable to access pages on the website. We're currently investigating reports of some users being unable to access any product, help or other pages hosted on the main papercut.com website. PaperCut Hive, Pocket, MF, NG, and other products are not impacted at this time. We will provide updates here as they become available.
- resolved · Oct 19, 2026, 11:00 AM UTC
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Latest: This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the in…
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- US hosting region - PaperCut Hive & Pocket
Timeline · 3 updates
- monitoring · Sep 04, 2026, 07:45 AM UTC
PaperCut Hive/Pocket - some users may experience delays with data showing in reporting, job logs and activity logs in the US hosting region only. Printing, scanning, and other functionality are *not* impacted. We are not currently aware of any impact to other regions. This was caused by an infrastructure issue that has now been resolved. We expect reporting, job and activity data reporting to normalize early next week. No data has been lost and all records should be correct once the data management systems have caught up.
- monitoring · Sep 07, 2026, 07:12 AM UTC
We are continuing to monitor this. We expect reporting, job and activity data reporting to normalize within the next 48 hours.
- resolved · Sep 08, 2026, 01:15 AM UTC
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Latest: This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the in…
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- US hosting region - PaperCut Hive & PocketAU hosting region - PaperCut Hive & PocketUK hosting region - PaperCut Hive & PocketEU hosting region - PaperCut Hive & PocketCA hosting region - PaperCut Hive & Pocket
Timeline · 2 updates
- investigating · Sep 02, 2026, 03:30 AM UTC
PaperCut Pocket/Hive - intermittent issues affecting sign-in to the User Portal. We are investigating an intermittent issue affecting sign-in to the PaperCut Pocket/Hive User Portal for some users. Access to the Pocket/Hive Admin Portal and printing seems to be unaffected.
- resolved · Sep 02, 2026, 07:30 AM UTC
This issue has been resolved, and sign-in to the PaperCut Pocket/Hive User Portal is operating normally. We appreciate your patience while we worked to restore service. We will continue to monitor the service and complete a review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
Latest: This issue has been resolved, and sign-in to the PaperCut Pocket/Hive User Portal is operating normally. We appreciate your patience while we worked to restore service. We will con…
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See the full PaperCut outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse PaperCut outage history →Or sign up free to get alerts when PaperCut breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 23 components checked every 5 minutesThe longest incident in the last year, PaperCut Hive/Pocket - some users may experience delays with data showing in reporting, job logs and activity logs on September 4, 2026, ran for 4 days.
Most affected components, last 12 months
- UK hosting region - PaperCut Hive & Pocket11
- US hosting region - PaperCut Hive & Pocket10
- EU hosting region - PaperCut Hive & Pocket7
- AU hosting region - PaperCut Hive & Pocket6
- CA hosting region - PaperCut Hive & Pocket6
Latest incidents
- buy.papercut.com - users are unable to purchase PaperCut NG online
buy.papercut.com - users are unable to purchase PaperCut NG online. The site has been taken down for urgent maintenance which will impact impacting users…
- PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
PaperCut Hive/Pocket - We're currently investigating reports of some users intermittently unable to update settings or log into some devices due to an…
- PaperCut website (papercut.com) - some users unable to access pages on the website
PaperCut website (papercut.com) - some users unable to access pages on the website. We're currently investigating reports of some users being unable to access…
- Started Oct 21, 2026, 05:35 AM UTC · Resolved Oct 22, 2026, 05:45 AM UTC · 1d
- PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices ResolvedStarted Oct 20, 2026, 10:18 AM UTC · Resolved Oct 20, 2026, 10:29 PM UTC · 12h 11m
- Started Oct 19, 2026, 10:00 AM UTC · Resolved Oct 19, 2026, 11:00 AM UTC · 59m
- Started Sep 04, 2026, 07:45 AM UTC · Resolved Sep 08, 2026, 01:15 AM UTC · 3d 17h
- Started Sep 02, 2026, 03:30 AM UTC · Resolved Sep 02, 2026, 07:30 AM UTC · 4h
- Started Sep 01, 2026, 02:44 PM UTC · Resolved Sep 01, 2026, 06:52 PM UTC · 4h 7m
- Started Aug 25, 2026, 03:40 AM UTC · Resolved Aug 25, 2026, 05:10 AM UTC · 1h 30m
- Started Aug 24, 2026, 05:46 PM UTC · Resolved Aug 25, 2026, 12:51 AM UTC · 7h 4m