OVHcloud Outage History

Started Aug 27, 2026, 03:49 PM UTC· resolved Aug 28, 2026, 02:17 PM UTC

1. investigating Aug 27, 2026, 03:49 PM UTC

   The Billing page in the OVHcloud Control Panel is not accurately reflecting the consumption for Gen3 instances. The engineering teams are investigating the issue. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 27, 2026, 03:49 PM UTC

   The Billing page in the OVHcloud Control Panel is not accurately reflecting the consumption for Gen3 instances. The engineering teams are investigating the issue.

3. monitoring Aug 27, 2026, 04:26 PM UTC

   Issue has been resolved. Teams will continue to monitor to ensure no other issues are seen.

4. monitoring Aug 27, 2026, 04:26 PM UTC

   Issue has been resolved. Teams will continue to monitor to ensure no other issues are seen.

5. resolved Aug 28, 2026, 02:17 PM UTC

   No new issues have been identified. Resolving the incident.

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Started Aug 26, 2026, 06:00 PM UTC· resolved Aug 28, 2026, 09:03 PM UTC

1. investigating Aug 26, 2026, 06:00 PM UTC

   We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

2. investigating Aug 26, 2026, 06:00 PM UTC

   We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. investigating Aug 26, 2026, 06:04 PM UTC

   We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

4. investigating Aug 26, 2026, 06:04 PM UTC

   We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

5. monitoring Aug 27, 2026, 07:30 AM UTC

   Reboot, rescue and reinstall tasks are now completing as expected, we are monitoring the situation. All pending tasks are completed, but If you find your VPS in an inaccessible state, we recommend attempting a hard reboot to restore connectivity.

6. monitoring Aug 27, 2026, 07:30 AM UTC

   Reboot, rescue and reinstall tasks are now completing as expected, we are monitoring the situation. All pending tasks are completed, but If you find your VPS in an inaccessible state, we recommend attempting a hard reboot to store connectivity.

7. resolved Aug 28, 2026, 09:03 PM UTC

   The incident is resolved.

Read the full incident report →

Started Aug 25, 2026, 02:42 PM UTC· resolved Sep 09, 2026, 09:48 PM UTC

1. investigating Aug 25, 2026, 02:42 PM UTC

   Cancellation reversal is currently not working as intended. If the VPS is set to cancel and a request is made to cancel the service cancellation, it remains flagged for removal. If you are attempting to remove services for VPS, please reach out to our support team by opening a ticket. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 25, 2026, 02:42 PM UTC

   Cancellation reversal is currently not working as intended. If the VPS is set to cancel and a request is made to cancel the service cancellation, it remains flagged for removal. If you are attempting to remove services for VPS, please reach out to our support team by opening a ticket.

3. monitoring Aug 28, 2026, 03:30 PM UTC

   Issue has been fixed and teams will continue to monitor to make sure everything is working as expected.

4. monitoring Aug 28, 2026, 03:30 PM UTC

   Issue has been fixed and teams will continue to monitor to make sure everything is working as expected.

5. resolved Sep 09, 2026, 09:48 PM UTC

   Resolved

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Started Aug 25, 2026, 01:35 PM UTC· resolved Aug 25, 2026, 08:49 PM UTC

1. investigating Aug 25, 2026, 01:35 PM UTC

   All servers in the racks R827D03A and R827D03B are temporarily unavailable. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 25, 2026, 01:35 PM UTC

   All servers in the racks R827D03A and R827D03B are temporarily unavailable. Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3. investigating Aug 25, 2026, 01:43 PM UTC

   Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

4. investigating Aug 25, 2026, 01:43 PM UTC

   Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

5. identified Aug 25, 2026, 02:00 PM UTC

   The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

6. identified Aug 25, 2026, 02:00 PM UTC

   The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

7. identified Aug 25, 2026, 02:58 PM UTC

   A significant number of servers are operational again. We are working to restore connectivity on the remaining servers.

8. identified Aug 25, 2026, 02:58 PM UTC

   A significant number of servers are operational again. We are working to restore connectivity on the remaining servers.

9. identified Aug 25, 2026, 02:58 PM UTC

   Please find below an update on the situation: Update : A significant number of servers are operational again. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution.

10. identified Aug 25, 2026, 05:25 PM UTC

    Update : All the servers in rack R827D03B are operational again. A majority of the servers in rack R827D03A are operational again. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

11. identified Aug 25, 2026, 08:22 PM UTC

    Update : Our technical team is currently working on resolving the incident in rack R827D03A. As a reminder, the incident in rack R827D03B has been resolved. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

12. identified Aug 25, 2026, 08:22 PM UTC

    Update : Our technical team is currently working on resolving the incident in rack R827D03A. As a reminder, the incident in rack R827D03B has been resolved. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

13. resolved Aug 25, 2026, 08:49 PM UTC

    We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

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Started Aug 23, 2026, 10:37 PM UTC· resolved Aug 24, 2026, 02:28 PM UTC

1. identified Aug 23, 2026, 10:37 PM UTC

   Reboot, rescue, and spawing is stuck

2. identified Aug 23, 2026, 10:37 PM UTC

   Reboot, rescue, and spawing is stuck Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. resolved Aug 24, 2026, 02:28 PM UTC

   The issue is resolved.

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Started Aug 21, 2026, 01:06 PM UTC· resolved Aug 21, 2026, 01:13 PM UTC

1. identified Aug 21, 2026, 01:06 PM UTC

   We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

2. identified Aug 21, 2026, 01:06 PM UTC

   We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. resolved Aug 21, 2026, 01:13 PM UTC

   The incident has been resolved.

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Started Aug 18, 2026, 06:55 PM UTC· resolved Aug 19, 2026, 03:21 PM UTC

1. investigating Aug 18, 2026, 06:55 PM UTC

   We're currently investigating an issue where Windows license delivery in the EU region gets stuck with a status of "Error," caused by an internal server error. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 18, 2026, 06:55 PM UTC

   We're currently investigating an issue where Windows license delivery in the EU region gets stuck with a status of "Error," caused by an internal server error. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

3. identified Aug 18, 2026, 07:07 PM UTC

   We have identified the issue that might be causing the delay in delivery of licenses for Eu region, We are going to continue to monitor the issue. Apologies for the inconvenience.

4. identified Aug 18, 2026, 07:07 PM UTC

   We have identified the issue that might be causing the delay in delivery of licenses for Eu region, We are going to continue to monitor the issue. Apologies for the inconvenience.

5. monitoring Aug 18, 2026, 07:11 PM UTC

   Fix has been applied, we will continue to monitor the fix and prevent any other issues.

6. monitoring Aug 18, 2026, 07:11 PM UTC

   Fix has been applied, we will continue to monitor the fix and prevent any other issues.

7. resolved Aug 19, 2026, 03:21 PM UTC

   Issue has been resolved

Read the full incident report →

Started Aug 17, 2026, 04:43 PM UTC· resolved Aug 18, 2026, 04:25 PM UTC

1. investigating Aug 17, 2026, 04:43 PM UTC

   We are aware of an issue affecting the VPS service. VPS instances in the Palo Alto LZ region (US-WEST-LZ-PAO-VPS-1) are taking longer than expected to complete tasks like reboot and rescue, and may become unresponsive until these tasks complete. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 17, 2026, 04:43 PM UTC

   We are aware of an issue affecting the VPS service. VPS instances in the Palo Alto LZ region (US-WEST-LZ-PAO-VPS-1) are taking longer than expected to complete tasks like reboot and rescue, and may become unresponsive until these tasks complete. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

3. monitoring Aug 17, 2026, 06:01 PM UTC

   Tasks in this region are now completing normally and we are monitoring the situation.

4. monitoring Aug 17, 2026, 06:01 PM UTC

   Tasks in this region are now completing normally and we are monitoring the situation.

5. resolved Aug 18, 2026, 04:25 PM UTC

   The incident is resolved.

Read the full incident report →

Started Aug 15, 2026, 11:36 PM UTC· resolved Aug 17, 2026, 02:14 PM UTC

1. investigating Aug 15, 2026, 11:36 PM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V119B19 Impacted: • At least one or more servers in racks V119B19 are currently noticing service disruption with public network connectivity. Additional Information and Support: • If you experience any additional issues during this time, Pelase contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 15, 2026, 11:36 PM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V119B19 Impacted: • At least one or more servers in racks V119B19 are currently noticing service disruption with public network connectivity. Additional Information and Support: • If you experience any additional issues during this time, Pelase contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us

3. identified Aug 16, 2026, 12:22 AM UTC

   OVHcloud support staff are currently working to restore public connectivity for rack V119B19.

4. identified Aug 16, 2026, 12:22 AM UTC

   OVHcloud support staff are currently working to restore public connectivity for rack V119B19.

5. monitoring Aug 16, 2026, 03:01 AM UTC

   Public Connectivity has been restored. We will monitor for any subsequent issues.

6. monitoring Aug 16, 2026, 03:01 AM UTC

   Public Connectivity has been restored. We will monitor for any subsequent issues.

7. resolved Aug 17, 2026, 02:14 PM UTC

   No subsequent issues were detected.

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Started Aug 11, 2026, 08:26 AM UTC· resolved Aug 13, 2026, 05:46 PM UTC

1. identified Aug 11, 2026, 08:26 AM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V113C07 Impacted: • At least one or more servers in racks (rack information) are inaccessible via IPMI Additional Information and Support: • If you experience any additional issues during this time, Pelase contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. identified Aug 11, 2026, 08:26 AM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V113C07 Impacted: • At least one or more servers in racks (rack information) are inaccessible via IPMI Additional Information and Support: • If you experience any additional issues during this time, Pelase contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us

3. monitoring Aug 11, 2026, 10:01 AM UTC

   The issue has been resolved, and OVHcloud support staff are currently monitoring for stability

4. monitoring Aug 11, 2026, 10:01 AM UTC

   The issue has been resolved, and OVHcloud support staff are currently monitoring for stability

5. resolved Aug 13, 2026, 05:46 PM UTC

   IPMI services have been restored.

Read the full incident report →

Started Aug 07, 2026, 08:12 PM UTC· resolved Aug 07, 2026, 08:31 PM UTC

1. identified Aug 07, 2026, 08:12 PM UTC

   New public cloud projects are unable to be created at this time. The issue has been identified and a fix is being rolled out. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. identified Aug 07, 2026, 08:12 PM UTC

   New public cloud projects are unable to be created at this time. The issue has been identified and a fix is being rolled out.

3. resolved Aug 07, 2026, 08:31 PM UTC

   This issue has been resolved

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Started Aug 01, 2026, 06:25 PM UTC· resolved Aug 02, 2026, 01:29 AM UTC

1. investigating Aug 01, 2026, 06:25 PM UTC

   We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary availability issue in the EU/CA regions. Here are some supplementary details : Start time : 01/08/2026 02:00 UTC Impacted Service(s) : Public Cloud customer portal billing services. Customers Impact : Customers may experience inaccurate billing estimates displayed in the Public Cloud control panel. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Aug 01, 2026, 06:25 PM UTC

   We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary availability issue in the EU/CA regions. Here are some supplementary details : Start time : 01/08/2026 02:00 UTC Impacted Service(s) : Public Cloud customer portal billing services. Customers Impact : Customers may experience inaccurate billing estimates displayed in the Public Cloud control panel. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3. identified Aug 01, 2026, 09:00 PM UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Control panel & API offer in the specific GLOBAL region. Here are some supplementary details : Start time : 01/08/2026 02:00 UTC Impacted Service(s) : Public Cloud customer portal billing services. Alerting mails system have been temporarily stopped by our teams to avoid false positive mail alert. Customers Impact : Customers may experience inaccurate billing estimates displayed in the Public Cloud control panel. Customers are temporarily not receiving alerting mails related to their consumption which has been temporarily stopped by our teams until the incident resolution. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

4. identified Aug 01, 2026, 09:00 PM UTC

   The root cause has been identified and a fix is in progress. Estimation alerting have been disabled

5. resolved Aug 02, 2026, 01:29 AM UTC

   We are pleased to inform you that the incident affecting our Control panel & API offering in GLOBAL region has been resolved. Start time : 01/08/2026 02:00 UTC End time : 01/08/2026 22:32 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

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Started Jul 31, 2026, 02:20 AM UTC· resolved Jul 31, 2026, 05:25 PM UTC

1. investigating Jul 31, 2026, 02:20 AM UTC

   We are aware of an issue affecting the VPS service in US-EAST-VA-2. Attempting to reboot or take other actions that change the state of a VPS may result in the instance becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 31, 2026, 02:20 AM UTC

   We are aware of an issue affecting the VPS service in US-EAST-VA-2. Attempting to reboot or take other actions that change the state of a VPS may result in the instance becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

3. investigating Jul 31, 2026, 02:50 AM UTC

   This issue is specific to VPS instances with an additional disk attached.

4. investigating Jul 31, 2026, 02:50 AM UTC

   This issue is specific to VPS instances with an additional disk attached.

5. identified Jul 31, 2026, 03:25 AM UTC

   We have identified an issue with one of our storage clusters and our teams are working on a fix. This issue is also intermittently impacting creation of new additional disks in this region.

6. identified Jul 31, 2026, 03:25 AM UTC

   We have identified an issue with one of our storage clusters and our teams are working on a fix. This issue is also intermittently impacting creation of new additional disks in this region.

7. identified Jul 31, 2026, 04:33 AM UTC

   The solution is in progress and will take roughly 2 hours complete.

8. identified Jul 31, 2026, 04:33 AM UTC

   The solution is in progress and will take roughly 2 hours complete.

9. monitoring Jul 31, 2026, 06:20 AM UTC

   The affected instances are now operating as expected and volumes can be created normally, we are monitoring the issue.

10. monitoring Jul 31, 2026, 06:20 AM UTC

    The affected instances are now operating as expected and volumes can be created normally, we are monitoring the issue.

11. resolved Jul 31, 2026, 05:25 PM UTC

    This issue has been resolved.

Read the full incident report →

Started Jul 29, 2026, 08:37 PM UTC· resolved Jul 31, 2026, 03:24 PM UTC

1. investigating Jul 29, 2026, 08:37 PM UTC

   Enterprise customer accounts are receiving inaccurate notifications regarding invoices and pending charges. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 29, 2026, 08:37 PM UTC

   Enterprise customer accounts are receiving inaccurate notifications regarding invoices and pending charges.

3. resolved Jul 31, 2026, 03:24 PM UTC

   Issue has been resolved. Enterprise customers were receiving inaccurate notification due to an incorrect templating on our customer notification system. this is now resolved

Read the full incident report →

Started Jul 22, 2026, 03:37 PM UTC· resolved Jul 23, 2026, 12:02 PM UTC

1. monitoring Jul 22, 2026, 03:37 PM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

2. investigating Jul 22, 2026, 03:37 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack VIN0121C02A affecting Public/vRack connectivity. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. investigating Jul 22, 2026, 03:37 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack VIN0121C02A affecting Public/vRack connectivity.

4. monitoring Jul 22, 2026, 03:37 PM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

5. resolved Jul 23, 2026, 12:02 PM UTC

   The issue has been resolved. Our teams monitored the environment overnight and confirmed that services remain stable, with no further issues observed.

Read the full incident report →

Started Jul 21, 2026, 05:45 PM UTC· resolved Jul 22, 2026, 07:24 PM UTC

1. investigating Jul 21, 2026, 05:45 PM UTC

   We are currently investigating an incident affecting our OVHcloud Control Panel (Manager) & API services. When accessing your resources for any Canada (CA) region via the OVHcloud Control Panel or API, you will receive HTTP 500 errors. To be clear, the services within the CA region remain online and accessible, however you will be unable to manage them or make changes via the OVHcloud Control Panel (Manager) or API. Here are some supplementary details : Start time : 21/07/2026 16:09 UTC Impacted Service(s) : The OVHcloud Control Panel (Manager) returned an HTTP 500 error for resources in the Canada (CA) region. Customers Impact : Customers are temporarily unable access or make changes to their impacted services in CA via OVHcloud Control Panel (Manager) or API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding. Posted 32 minutes ago. Jul 21, 2026 - 16:59 UTC This incident affects: Control panel & API Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 21, 2026, 05:45 PM UTC

   We are currently investigating an incident affecting our OVHcloud Control Panel (Manager) & API services. When accessing your resources for any Canada (CA) region via the OVHcloud Control Panel or API, you will receive HTTP 500 errors. To be clear, the services within the CA region remain online and accessible, however you will be unable to manage them or make changes via the OVHcloud Control Panel (Manager) or API. Here are some supplementary details : Start time : 21/07/2026 16:09 UTC Impacted Service(s) : The OVHcloud Control Panel (Manager) returned an HTTP 500 error for resources in the Canada (CA) region. Customers Impact : Customers are temporarily unable access or make changes to their impacted services in CA via OVHcloud Control Panel (Manager) or API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding. Posted 32 minutes ago. Jul 21, 2026 - 16:59 UTC This incident affects: Control panel & API

3. monitoring Jul 21, 2026, 08:01 PM UTC

   Manager and apiv6 for Canadian services are back to normal

4. monitoring Jul 21, 2026, 08:01 PM UTC

   Apiv6 and manager for Canadian services are now back to normal

5. monitoring Jul 21, 2026, 08:01 PM UTC

   Apiv6 and manager for Canadian services are now back to normal

6. monitoring Jul 21, 2026, 08:01 PM UTC

   Manager and apiv6 for Canadian services are back to normal

7. resolved Jul 22, 2026, 07:24 PM UTC

   Manager and apiv6 for Canadian services are back to normal

Read the full incident report →

Started Jul 21, 2026, 01:47 AM UTC· resolved Jul 21, 2026, 03:32 PM UTC

1. investigating Jul 21, 2026, 01:47 AM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack V118B15 affecting Public connectivity.

2. investigating Jul 21, 2026, 01:47 AM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack V118B15 affecting Public connectivity. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. monitoring Jul 21, 2026, 01:54 AM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

4. resolved Jul 21, 2026, 03:32 PM UTC

   The issue has been resolved. Our teams monitored the environment overnight and confirmed that services remain stable, with no further issues observed.

Read the full incident report →

Started Jul 16, 2026, 05:54 PM UTC· resolved Jul 17, 2026, 08:57 PM UTC

1. investigating Jul 16, 2026, 05:54 PM UTC

   Datacenter Team is currently investigating a cooling failure that has impacted multiple host in the following rack : V112A16 Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 16, 2026, 05:54 PM UTC

   Datacenter Team is currently investigating a cooling failure that has impacted multiple host in the following rack : V112A16

3. identified Jul 16, 2026, 05:57 PM UTC

   Datacenter Team has identified the issue and is working on restoring impacted host (12) in the following rack : V112A16

4. identified Jul 16, 2026, 05:57 PM UTC

   Datacenter Team has identified the issue and is working on restoring impacted host (12) in the following rack : V112A16

5. monitoring Jul 16, 2026, 06:20 PM UTC

   Datacenter Team has finished restoring Baremetal host in V112A16. If you continue to experience issues with your services in the above racks, please reach out to your Customer Support Advocate.

6. monitoring Jul 16, 2026, 06:20 PM UTC

   Datacenter Team has finished restoring Baremetal host in V112A16. If you continue to experience issues with your services in the above racks, please reach out to your Customer Support Advocate.

7. resolved Jul 17, 2026, 08:57 PM UTC

   Returned to normal

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Started Jul 15, 2026, 09:48 PM UTC· resolved Jul 16, 2026, 06:53 PM UTC

1. investigating Jul 15, 2026, 09:48 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack V115B01 affecting Public connectivity.

2. investigating Jul 15, 2026, 09:48 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill Data Center in Rack V115B01 affecting Public connectivity. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. monitoring Jul 15, 2026, 09:55 PM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

4. resolved Jul 16, 2026, 06:53 PM UTC

   The issue has been resolved. Our teams monitored the environment overnight and confirmed that services remain stable, with no further issues observed.

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Started Jul 15, 2026, 03:44 PM UTC· resolved Jul 18, 2026, 04:01 AM UTC

1. investigating Jul 15, 2026, 03:44 PM UTC

   The customer may experience increased latency due to fiber cuts. Our teams are actively engaged with the provider to restore optimal service. Updates will be provided as progress is made.

2. investigating Jul 15, 2026, 03:44 PM UTC

   The customer may experience increased latency between BHS and HIL/VIN due to fiber cuts. Our teams are actively engaged with the provider to restore optimal service. Updates will be provided as progress is made. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

3. monitoring Jul 16, 2026, 06:32 PM UTC

   The service has been restored. Our teams will continue to monitor the network to ensure continued stability.

4. monitoring Jul 16, 2026, 06:32 PM UTC

   The service has been restored. Our teams will continue to monitor the network to ensure continued stability.

5. resolved Jul 18, 2026, 04:01 AM UTC

   The fiber cuts have been repaired, and network services are operating normally.

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Started Jul 14, 2026, 04:58 PM UTC· resolved Jul 18, 2026, 04:01 AM UTC

1. investigating Jul 14, 2026, 04:58 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119D07 affecting vRack/Private and Public connectivity. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 14, 2026, 04:58 PM UTC

   OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119D07 affecting vRack/Private and Public connectivity.

3. monitoring Jul 14, 2026, 05:19 PM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

4. monitoring Jul 14, 2026, 05:19 PM UTC

   Network services have been restored. We are currently monitoring the environment to ensure continued stability.

5. resolved Jul 18, 2026, 04:01 AM UTC

   The network fault has been resolved, and Bare Metal connectivity has been fully restored.

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Started Jul 09, 2026, 02:46 PM UTC· resolved Jul 10, 2026, 03:11 PM UTC

1. investigating Jul 09, 2026, 02:46 PM UTC

   Datacenter Team is currently investigating a cooling failure that has impacted some hosts in the following racks: V119E21 V119E20 V119E19 V119E19 has also experienced a loss of IPMI services. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jul 09, 2026, 02:46 PM UTC

   Datacenter Team is currently investigating a cooling failure that has impacted some hosts in the following racks: V119E21 V119E20 V119E19 V119E19 has also experienced a loss of IPMI services.

3. investigating Jul 09, 2026, 03:50 PM UTC

   This incident is also impacting VPS in the US-EAST-VA-2 region.

4. investigating Jul 09, 2026, 03:50 PM UTC

   This incident is also impacting VPS in the US-EAST-VA-2 region.

5. identified Jul 09, 2026, 05:37 PM UTC

   Datacenter Team has identified and repaired the cooling failure and the team is currently working on restoring impacted hosts in the following 2 racks: V119E21 V119E20 IPMI Services have been restored for the following rack: V119E19 This incident is also impacting VPS in the US-EAST-VA-2 region.

6. identified Jul 09, 2026, 05:37 PM UTC

   Datacenter Team has identified and repaired the cooling failure and the team is currently working on restoring impacted hosts in the following 2 racks: V119E21 V119E20 IPMI Services have been restored for the following rack: V119E19 This incident is also impacting VPS in the US-EAST-VA-2 region.

7. monitoring Jul 09, 2026, 10:54 PM UTC

   Datacenter Team has finished restoring Baremetal hosts and VPS US-EAST-VA-2 service in the following racks: V119E21 V119E20 If you continue to experience issues with your services in the above racks, please reach out to your Customer Support Advocate.

8. monitoring Jul 09, 2026, 10:54 PM UTC

   Datacenter Team has finished restoring Baremetal hosts and VPS US-EAST-VA-2 service in the following racks: V119E21 V119E20 If you continue to experience issues with your services in the above racks, please reach out to your Customer Support Advocate.

9. resolved Jul 10, 2026, 03:11 PM UTC

   Infrastructure for the following 2 racks have remained stable since yesterday: V119E21 V119E20 If you experience any issues with your services in the above racks, please reach out to your Customer Support Advocate.

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Started Jun 30, 2026, 04:26 AM UTC· resolved Jun 30, 2026, 11:13 AM UTC

1. investigating Jun 30, 2026, 04:26 AM UTC

   We are aware of an issue affecting a Public Cloud host in this region. Some instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jun 30, 2026, 04:26 AM UTC

   We are aware of an issue affecting a Public Cloud host in this region. Some instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

3. identified Jun 30, 2026, 06:10 AM UTC

   The datacenter team is working to resolve the issue.

4. identified Jun 30, 2026, 06:10 AM UTC

   The datacenter team is working to resolve the issue.

5. resolved Jun 30, 2026, 11:13 AM UTC

   All affected instances have recovered. The incident is resolved.

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Started Jun 28, 2026, 07:36 AM UTC· resolved Jun 29, 2026, 12:18 PM UTC

1. investigating Jun 28, 2026, 07:36 AM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V119E22 Impacted: • At least one or more servers in rack V119E22 are currently noticing service disruption on the private network. Additional Information and Support: • If you experience any additional issues during this time, Please contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jun 28, 2026, 07:36 AM UTC

   OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: V119E22 Impacted: • At least one or more servers in rack V119E22 are currently noticing service disruption on the private network. Additional Information and Support: • If you experience any additional issues during this time, Please contact OVH Support --> https://support.us.ovhcloud.com/hc/en-us

3. investigating Jun 28, 2026, 07:40 AM UTC

   Private network/vrack is impacted

4. investigating Jun 28, 2026, 07:40 AM UTC

   Private network/vrack is impacted

5. identified Jun 28, 2026, 08:25 AM UTC

   The issue is identified and our teams are working to restore vrack connectivity as soon as possible.

6. identified Jun 28, 2026, 08:25 AM UTC

   The issue is identified and our teams are working to restore vrack connectivity as soon as possible.

7. monitoring Jun 28, 2026, 08:50 AM UTC

   Connectivity for the vrack is now restored. We will be monitoring for any subsequent events.

8. monitoring Jun 28, 2026, 08:50 AM UTC

   Connectivity for the vrack is now restored. We will be monitoring for any subsequent events.

9. identified Jun 28, 2026, 11:21 AM UTC

   Some vrack services could still be seeing impact. Our teams are continuing to troubleshoot.

10. identified Jun 28, 2026, 11:21 AM UTC

    Some vrack services could still be seeing impact. Our teams are continuing to troubleshoot.

11. monitoring Jun 28, 2026, 11:40 AM UTC

    Connectivity for the vrack has now been restored

12. monitoring Jun 28, 2026, 11:40 AM UTC

    Connectivity for the vrack has now been restored

13. resolved Jun 29, 2026, 12:18 PM UTC

    No further disruptions were detected.

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Started Jun 26, 2026, 04:12 PM UTC· resolved Jul 08, 2026, 01:41 PM UTC

1. investigating Jun 26, 2026, 04:12 PM UTC

   Customers reported inability to request cancellation at expiration of their service for baremetal resources. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

2. investigating Jun 26, 2026, 04:12 PM UTC

   Customers reported inability to request cancellation at expiration of their service for baremetal resources.

3. identified Jun 26, 2026, 04:48 PM UTC

   Issue has been identified and the engineering team is working on a fix.

4. identified Jun 26, 2026, 04:48 PM UTC

   Issue has been identified and the engineering team is working on a fix.

5. identified Jun 26, 2026, 06:04 PM UTC

   Resolve Plan: A patch will be pushed Monday to resolve the behavior of not being able to cancel your Bare Metal services at expiration date. We can confirm that the option to cancel your Bare Metal services now is still working without issues. Symptoms: In your OVHcloud Control Panel, when selecting to cancel Bare Metal service(s) at expiration, the submission spins without processing or erroring. Workaround: Between now and Monday, should you need to cancel your Bare Metal service(s) at expiration date, please raise a Billing Support ticket via your OVHcloud Control Panel or via our /support API request. https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

6. identified Jun 26, 2026, 06:04 PM UTC

   Resolve Plan: A patch will be pushed Monday to resolve the behavior of not being able to cancel your Bare Metal services at expiration date. We can confirm that the option to cancel your Bare Metal services now is still working without issues. Symptoms: In your OVHcloud Control Panel, when selecting to cancel Bare Metal service(s) at expiration, the submission spins without processing or erroring. Workaround: Between now and Monday, should you need to cancel your Bare Metal service(s) at expiration date, please raise a Billing Support ticket via your OVHcloud Control Panel or via our /support API request. https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

7. identified Jul 02, 2026, 03:00 PM UTC

   A fix is in progress and is expected to be available within the next week.

8. identified Jul 02, 2026, 03:00 PM UTC

   A fix is in progress and is expected to be available within the next week.

9. identified Jul 06, 2026, 03:00 PM UTC

   Fix will be applied tomorrow, 2026-07-07, at 12:30 PM UTC.

10. monitoring Jul 07, 2026, 01:35 PM UTC

    Fix was applied and we are monitoring to ensure no more issues are happening.

11. monitoring Jul 07, 2026, 01:35 PM UTC

    Fix was applied and we are monitoring to ensure no more issues are happening.

12. resolved Jul 08, 2026, 01:41 PM UTC

    No new issues reported. Resolving the incident.

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