OVHcloud incident

[US][Network] - Backbone Incident Notification

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on July 15, 2026 affecting Network Services and Network Services (HIL) and 1 more component, lasting 2d 12h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 03:44 PM UTC
Resolved
Jul 18, 2026, 04:01 AM UTC
Duration
2d 12h
Detected by Pingoru
Jul 15, 2026, 03:44 PM UTC

Affected components

Network ServicesNetwork Services (HIL)Network Services (VIN)

Update timeline

  1. investigating Jul 15, 2026, 03:44 PM UTC

    The customer may experience increased latency due to fiber cuts. Our teams are actively engaged with the provider to restore optimal service. Updates will be provided as progress is made.

  2. investigating Jul 15, 2026, 03:44 PM UTC

    The customer may experience increased latency between BHS and HIL/VIN due to fiber cuts. Our teams are actively engaged with the provider to restore optimal service. Updates will be provided as progress is made. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  3. monitoring Jul 16, 2026, 06:32 PM UTC

    The service has been restored. Our teams will continue to monitor the network to ensure continued stability.

  4. monitoring Jul 16, 2026, 06:32 PM UTC

    The service has been restored. Our teams will continue to monitor the network to ensure continued stability.

  5. resolved Jul 18, 2026, 04:01 AM UTC

    The fiber cuts have been repaired, and network services are operating normally.