OVHcloud incident
Issue affecting VPS service in US-WEST-LZ-PAO-VPS-1
OVHcloud experienced a minor incident on August 17, 2026 affecting Virtual Private Services and Virtual Private Services (US-WEST-LZ-PAO), lasting 23h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2026, 04:43 PM UTC
We are aware of an issue affecting the VPS service. VPS instances in the Palo Alto LZ region (US-WEST-LZ-PAO-VPS-1) are taking longer than expected to complete tasks like reboot and rescue, and may become unresponsive until these tasks complete. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Aug 17, 2026, 04:43 PM UTC
We are aware of an issue affecting the VPS service. VPS instances in the Palo Alto LZ region (US-WEST-LZ-PAO-VPS-1) are taking longer than expected to complete tasks like reboot and rescue, and may become unresponsive until these tasks complete. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- monitoring Aug 17, 2026, 06:01 PM UTC
Tasks in this region are now completing normally and we are monitoring the situation.
- monitoring Aug 17, 2026, 06:01 PM UTC
Tasks in this region are now completing normally and we are monitoring the situation.
- resolved Aug 18, 2026, 04:25 PM UTC
The incident is resolved.