OVHcloud Outage History
OVHcloud partial outage · 1 active incident View live status →Pingoru has recorded 120 incidents for OVHcloud: 120 in the last 12 months and 67 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 27 of 720 (4%) |
| May 2026 | 14 | 481 of 744 (65%) |
| June 2026 | 24 | 555 of 720 (77%) |
| July 2026 | 13 | 414 of 744 (56%) |
| August 2026 | 18 | 319 of 744 (43%) |
| September 2026 | 27 | 452 of 720 (63%) |
| October 2026 | 19 | 205 of 584 (35%) |
Incidents, newest first
Minor June 25, 2026 [VIN1] V119 - Cooling Infrastructure Issue 13h 11m Bare Metal Services, Virtual Private Services, Public Cloud Services, Public Cloud Services (Public Cloud Services — US-EAST-VA-1) and 1 more
Started Jun 25, 2026, 02:58 PM UTC· resolved Jun 26, 2026, 04:09 AM UTC
- identified Jun 25, 2026, 02:58 PM UTC
Datacenter Team has identified an issue with our cooling infrastructure which is impacting some racks in V119. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- identified Jun 25, 2026, 02:58 PM UTC
Datacenter Team has identified an issue with our cooling infrastructure which is impacting some racks in V119.
- monitoring Jun 25, 2026, 04:01 PM UTC
The cooling infrastructure issue impacting V119 has been resolved. Previously observed overheating issues should no longer be occurring. The datacenter team is ensuring that all hosts in V119 are up and operational. If your host in V119 is still currently encountering issues, please contact your Customer Support Advocate.
- monitoring Jun 25, 2026, 04:01 PM UTC
The cooling infrastructure issue impacting V119 has been resolved. Previously observed overheating issues should no longer be occurring. The datacenter team is ensuring that all hosts in V119 are up and operational. If your host in V119 is still currently encountering issues, please contact your Customer Support Advocate.
- resolved Jun 26, 2026, 04:09 AM UTC
All impacted hosts have been returned to customers. If your host in V119 encounters any issues, please contact your Customer Support Advocate..
Minor June 25, 2026 VIN - Network Issue - V119G20 1d 1h Bare Metal Services, Network Services (Network Services — VIN)
Started Jun 25, 2026, 02:05 PM UTC· resolved Jun 26, 2026, 04:04 PM UTC
- investigating Jun 25, 2026, 02:05 PM UTC
OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119G20 affecting vRack/Private connectivity. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 25, 2026, 02:05 PM UTC
OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119G20 affecting vRack/Private connectivity.
- identified Jun 25, 2026, 03:40 PM UTC
The issue has been identified and our teams are working to restore services.
- identified Jun 25, 2026, 03:40 PM UTC
The issue has been identified and our teams are working to restore services.
- identified Jun 25, 2026, 04:40 PM UTC
The issue has been identified, and our Network team is actively working toward resolution. We will provide another update within the next 10 minutes.
- identified Jun 25, 2026, 04:40 PM UTC
The issue has been identified, and our Network team is actively working toward resolution. We will provide another update within the next 10 minutes.
- monitoring Jun 25, 2026, 04:52 PM UTC
The affected network component has been successfully replaced and services have been restored. We are currently monitoring the environment to ensure continued stability.
- monitoring Jun 25, 2026, 04:52 PM UTC
The affected network component has been successfully replaced and services have been restored. We are currently monitoring the environment to ensure continued stability.
- resolved Jun 26, 2026, 04:04 PM UTC
The issue has been resolved. Our teams monitored the environment overnight and confirmed that services remain stable with no further issues observed.
Major June 24, 2026 [VIN1] VIN0120D02C - Rack Power Issue 21h 41m Bare Metal Services, Network Services (Network Services — VIN)
Started Jun 24, 2026, 05:03 PM UTC· resolved Jun 25, 2026, 02:45 PM UTC
- investigating Jun 24, 2026, 05:03 PM UTC
Datacenter Team is currently investigating a power issue in VIN0120D02C. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 24, 2026, 05:03 PM UTC
Datacenter Team is currently investigating a power issue in VIN0120D02C.
- identified Jun 24, 2026, 05:36 PM UTC
Datacenter Infrastructure Team has identified the issue and restored power to the rack. IT Operations is bringing hosts back online now.
- identified Jun 24, 2026, 05:36 PM UTC
Datacenter Infrastructure Team has identified the issue and restored power to the rack. IT Operations is bringing hosts back online now.
- monitoring Jun 24, 2026, 06:23 PM UTC
DC IT Ops Team has brought all hosts back online. Datacenter Team is going to continue to monitor the rack throughout the next 24hrs. Please contact your Customer Support Advocate if you encounter any issues with your server in VIN0120D02C.
- monitoring Jun 24, 2026, 06:23 PM UTC
DC IT Ops Team has brought all hosts back online. Datacenter Team is going to continue to monitor the rack throughout the next 24hrs. Please contact your Customer Support Advocate if you encounter any issues with your server in VIN0120D02C.
- resolved Jun 25, 2026, 02:45 PM UTC
Datacenter team has confirmed that VIN0120D02C has remained stable. Power issue has been resolved.
Major June 20, 2026 Network Issue - Hillsboro - HIL0118A01B 9h 27m Bare Metal Services, Network Services (Network Services — HIL)
Started Jun 20, 2026, 06:48 AM UTC· resolved Jun 20, 2026, 04:16 PM UTC
- investigating Jun 20, 2026, 06:48 AM UTC
OVHcloud support staff are currently investigating a network fault at the Hillsboro Data Center affecting Public network connectivity in Rack HIL0118A01B Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 20, 2026, 06:48 AM UTC
OVHcloud support staff are currently investigating a network fault at the Hillsboro Data Center affecting Public network connectivity in Rack HIL0118A01B
- monitoring Jun 20, 2026, 06:53 AM UTC
The issue has been identified and services have been restored. We are currently monitoring for stability.
- identified Jun 20, 2026, 07:49 AM UTC
The issue has been identified and our teams are working to restore services.
- monitoring Jun 20, 2026, 10:08 AM UTC
The affected network component has been successfully replaced and services have been restored. We are currently monitoring the environment to ensure continued stability.
- monitoring Jun 20, 2026, 10:08 AM UTC
The affected network component has been successfully replaced and services have been restored. We are currently monitoring the environment to ensure continued stability.
- resolved Jun 20, 2026, 04:16 PM UTC
Network services have been restored.
Minor June 19, 2026 Unable to place new BM server order in BHS & SGP 5d Bare Metal Services, Network Services (Network Services — HIL), Network Services (Network Services — VIN)
Started Jun 19, 2026, 03:48 PM UTC· resolved Jun 24, 2026, 03:58 PM UTC
- identified Jun 19, 2026, 03:48 PM UTC
We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- identified Jun 19, 2026, 03:48 PM UTC
We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution
- identified Jun 19, 2026, 03:51 PM UTC
We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution
- identified Jun 19, 2026, 03:51 PM UTC
We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution
- monitoring Jun 19, 2026, 04:22 PM UTC
The fix has been applied successfully. We will continue monitoring to ensure the issue is fully resolved.
- monitoring Jun 19, 2026, 04:22 PM UTC
The fix has been applied successfully. We will continue monitoring to ensure the issue is fully resolved.
- monitoring Jun 21, 2026, 10:47 PM UTC
We have encountered issues with server deliveries in our BHS and SGP datacenters. Orders in these DCs may experience a delay in delivery. We are continuing to monitor the situation while we work towards a fix.
- monitoring Jun 21, 2026, 10:47 PM UTC
We have encountered issues with server deliveries in our BHS and SGP datacenters. Orders in these DCs may experience a delay in delivery. We are continuing to monitor the situation while we work towards a fix.
- resolved Jun 24, 2026, 03:58 PM UTC
Issue has been resolved.
Major June 17, 2026 VIN - Network Issue - V119D15 3h 56m Network Services, Network Services (Network Services — VIN)
Started Jun 17, 2026, 12:31 PM UTC· resolved Jun 17, 2026, 04:28 PM UTC
- investigating Jun 17, 2026, 12:31 PM UTC
OVHcloud support staff is currently investigating a network fault affecting vRack services at the Vint Hill DataCenter in Rack V119D15. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 17, 2026, 12:31 PM UTC
OVHcloud support staff is currently investigating a network fault affecting vRack services at the Vint Hill DataCenter in Rack V119D15.
- monitoring Jun 17, 2026, 12:40 PM UTC
Services are restored and currently being monitored.
- monitoring Jun 17, 2026, 12:40 PM UTC
Services are restored and currently being monitored.
- resolved Jun 17, 2026, 04:28 PM UTC
No further disruption occurred.
Minor June 17, 2026 Rabbitmq issue affecting Public Cloud 19h 32m Public Cloud Services, Public Cloud Services (Public Cloud Services — US-WEST-OR-1)
Started Jun 17, 2026, 01:04 AM UTC· resolved Jun 17, 2026, 08:37 PM UTC
- investigating Jun 17, 2026, 01:04 AM UTC
We are aware of an issue affecting the Public Cloud infrastructure. This may affect creation of new resources and normal functioning of instances and networks. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 17, 2026, 01:04 AM UTC
We are aware of an issue affecting the Public Cloud infrastructure. This may affect creation of new resources and normal functioning of instances and networks. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- monitoring Jun 17, 2026, 01:05 AM UTC
The rabbitmq cluster has recovered and resource creation and existing resources are functioning normally. We are monitoring the issue.
- monitoring Jun 17, 2026, 01:05 AM UTC
The rabbitmq cluster has recovered and resource creation and existing resources are functioning normally. We are monitoring the issue.
- resolved Jun 17, 2026, 08:37 PM UTC
The cluster has remained stable and the problematic rabbitmq node has been completely replaced. The incident is resolved.
Minor June 16, 2026 Issue reported by customers adding in new payment method 1d 22h OVHcloud US Website Services, OVHcloud US Website Services (OVHcloud US Website Services — Order Funnel - Cart)
Started Jun 16, 2026, 06:35 PM UTC· resolved Jun 18, 2026, 04:52 PM UTC
- investigating Jun 16, 2026, 06:35 PM UTC
We have reports of customers stating that they are unable to add new payment method tot heir account. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 16, 2026, 06:35 PM UTC
We have reports of customers stating that they are unable to add new payment method tot heir account.
- monitoring Jun 16, 2026, 06:46 PM UTC
Issue has been identified and a fix has been released. Adding new payment methods is working as expected.
- monitoring Jun 16, 2026, 06:46 PM UTC
Issue has been identified and a fix has been released. Adding new payment methods is working as expected.
- resolved Jun 18, 2026, 04:52 PM UTC
Fix is working as expected and no new incidents have been reported.
Minor June 14, 2026 Managed Private Registry || Degraded Performance 3d 22h Public Cloud Services, Public Cloud Services (Public Cloud Services — US-EAST-VA-1)
Started Jun 14, 2026, 04:30 PM UTC· resolved Jun 18, 2026, 03:24 PM UTC
- investigating Jun 14, 2026, 04:30 PM UTC
US Teams are currently investigating. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 14, 2026, 04:30 PM UTC
US Teams are currently investigating.
- monitoring Jun 14, 2026, 06:36 PM UTC
Issue identified and resolved.
- monitoring Jun 14, 2026, 06:36 PM UTC
Issue identified and resolved.
- resolved Jun 18, 2026, 03:24 PM UTC
Resolved
Minor June 12, 2026 Virtual Private Servers || Delivery (US-EAST-LZ-ATL) 45d 4h Virtual Private Services, Virtual Private Services (Virtual Private Services — US-EAST-LZ-ATL)
Started Jun 12, 2026, 11:59 AM UTC· resolved Jul 27, 2026, 04:24 PM UTC
- investigating Jun 12, 2026, 11:59 AM UTC
Virtual Private Servers || Delivery (US-EAST-LZ-ATL) and Virtual Private Servers || Global Infrastructure (US-EAST-LZ-ATL) Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions. Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 12, 2026, 11:59 AM UTC
Virtual Private Servers || Delivery (US-EAST-LZ-ATL) and Virtual Private Servers || Global Infrastructure (US-EAST-LZ-ATL) Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions. Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
- investigating Jun 12, 2026, 12:16 PM UTC
Degraded Performance
- investigating Jun 12, 2026, 12:16 PM UTC
Degraded Performance
- resolved Jul 27, 2026, 04:24 PM UTC
The issue has been resolved.
Minor June 4, 2026 VPS host outage in US-WEST-OR-2 1h 20m Virtual Private Services, Network Services (Network Services — HIL)
Started Jun 04, 2026, 08:54 PM UTC· resolved Jun 04, 2026, 10:15 PM UTC
- investigating Jun 04, 2026, 08:54 PM UTC
We are aware of an issue affecting a VPS host in this region. Some VPS instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 04, 2026, 08:54 PM UTC
We are aware of an issue affecting a VPS host in this region. Some VPS instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- monitoring Jun 04, 2026, 10:01 PM UTC
The host has been repaired and the affected VPS are running. We are monitoring the situation.
- monitoring Jun 04, 2026, 10:01 PM UTC
The host has been repaired and the affected VPS are running. We are monitoring the situation.
- resolved Jun 04, 2026, 10:15 PM UTC
The incident is resolved.
Major June 3, 2026 VIN - Network Issue - V119A10 2d 6h Bare Metal Services, Network Services, Network Services (Network Services — VIN)
Started Jun 03, 2026, 08:53 AM UTC· resolved Jun 05, 2026, 03:29 PM UTC
- investigating Jun 03, 2026, 08:53 AM UTC
We have identified an issue affecting public traffic to services on Rack V119A10. Teams are currently taking action to migrate services to another rack to mitigate further impact to customers affected. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 03, 2026, 08:53 AM UTC
We have identified an issue affecting public traffic to services on Rack V119A10. Teams are currently taking action to migrate services to another rack to mitigate further impact to customers affected.
- identified Jun 03, 2026, 10:49 AM UTC
We have identified an issue impacting public traffic for services hosted on Rack V119A10. We are taking action to restore services.
- identified Jun 03, 2026, 10:49 AM UTC
We have identified an issue impacting public traffic for services hosted on Rack V119A10. We are taking action to restore services.
- monitoring Jun 03, 2026, 11:37 AM UTC
The issue has now been resolved, and no further customer impact is currently observed.
- monitoring Jun 03, 2026, 11:37 AM UTC
The issue has now been resolved, and no further customer impact is currently observed.
- monitoring Jun 03, 2026, 01:34 PM UTC
No further customer impact is currently observed.
- monitoring Jun 03, 2026, 01:34 PM UTC
No further customer impact is currently observed.
- resolved Jun 05, 2026, 03:29 PM UTC
The issue has now been resolved, and no further customer impact is currently observed.
Minor June 2, 2026 Issue creating new Public Cloud Databases 23h 15m OVHcloud US Website Services, OVHcloud US Website Services (OVHcloud US Website Services — OVHcloud US Control Panel (Manager))
Started Jun 02, 2026, 03:58 PM UTC· resolved Jun 03, 2026, 03:14 PM UTC
- investigating Jun 02, 2026, 03:58 PM UTC
We are aware of an issue affecting Public Cloud Database resource creation. Customers may be unable to create new resources during this time. Currently in the OVHcloud Control Panel, selecting "Create a service" in the Public Cloud Databases section will return an error. This issue does not affect existing databases. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 02, 2026, 03:58 PM UTC
We are aware of an issue affecting Public Cloud Database resource creation. Customers may be unable to create new resources during this time. Currently in the OVHcloud Control Panel, selecting "Create a service" in the Public Cloud Databases section will return an error. This issue does not affect existing databases. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- monitoring Jun 02, 2026, 06:35 PM UTC
New databases can now be created as expected and we are monitoring the situation.
- monitoring Jun 02, 2026, 06:35 PM UTC
New databases can now be created as expected and we are monitoring the situation.
- resolved Jun 03, 2026, 03:14 PM UTC
The issue is resolved.
Major June 1, 2026 [VIN1][VIN0121A02A] - Rack Infrastructure Issue 3d 23h Bare Metal Services, Network Services (Network Services — VIN)
Started Jun 01, 2026, 03:40 PM UTC· resolved Jun 05, 2026, 02:59 PM UTC
- investigating Jun 01, 2026, 03:40 PM UTC
Data center team is currently investigating an infrastructure issue impacting cooling in rack VIN0121A02A which may impact host performance. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Jun 01, 2026, 03:40 PM UTC
Data center team is currently investigating an infrastructure issue impacting cooling in rack VIN0121A02A which may impact host performance.
- identified Jun 01, 2026, 03:55 PM UTC
Data center team has identified several hosts that are down as a result of the issue and the team is actively working to bring the hosts back online.
- identified Jun 01, 2026, 03:55 PM UTC
Data center team has identified several hosts that are down as a result of the issue and the team is actively working to bring the hosts back online.
- identified Jun 01, 2026, 08:46 PM UTC
Data center team has resolved the infrastructure issue with the rack cooling system. Team is working to bring impacted hosts back online now.
- identified Jun 01, 2026, 08:46 PM UTC
Data center team has resolved the infrastructure issue with the rack cooling system. Team is working to bring impacted hosts back online now.
- monitoring Jun 01, 2026, 11:19 PM UTC
Issue has been resolved. We will continue to monitor the rack.
- monitoring Jun 01, 2026, 11:19 PM UTC
Issue has been fixed. We will continue to monitor the rack.
- monitoring Jun 01, 2026, 11:44 PM UTC
Cooling issue has been resolved with all hosts now operational. We will continue to monitor closely.
- monitoring Jun 01, 2026, 11:44 PM UTC
Cooling issue has been resolved with all hosts now operational. We will continue to monitor closely.
- resolved Jun 05, 2026, 02:59 PM UTC
Rack cooling issue confirmed resolved.
Minor May 30, 2026 One PCI host Down in US-EAST-VA-1 11m Public Cloud Services, Public Cloud Services (Public Cloud Services — US-EAST-VA-1)
Started May 30, 2026, 03:27 AM UTC· resolved May 30, 2026, 03:39 AM UTC
- investigating May 30, 2026, 03:27 AM UTC
We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating May 30, 2026, 03:27 AM UTC
We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- resolved May 30, 2026, 03:39 AM UTC
All affected instances are up and have been migrated to new hardware.
Minor May 18, 2026 VIN - Network Issue - V115A08 23h Virtual Private Services, Network Services, Network Services (Network Services — VIN)
Started May 18, 2026, 09:16 PM UTC· resolved May 19, 2026, 08:17 PM UTC
- identified May 18, 2026, 09:16 PM UTC
We have identified an issue affecting public traffic to services on Rack V115A08. Teams are currently taking action to migrate services to another rack to mitigate further impact to customers affected. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- identified May 18, 2026, 09:16 PM UTC
We have identified an issue affecting public traffic to services on Rack V115A08. Teams are currently taking action to migrate services to another rack to mitigate further impact to customers affected.
- monitoring May 19, 2026, 01:08 AM UTC
We identified an issue impacting public traffic for services hosted on Rack V115A08. Mitigation actions were taken, including service migrations to another rack where applicable, to restore connectivity and prevent further customer impact. The issue has now been resolved, and no further customer impact is currently observed.
- monitoring May 19, 2026, 01:08 AM UTC
We identified an issue impacting public traffic for services hosted on Rack V115A08. Mitigation actions were taken, including service migrations to another rack where applicable, to restore connectivity and prevent further customer impact. The issue has now been resolved, and no further customer impact is currently observed.
- resolved May 19, 2026, 08:17 PM UTC
The issue has now been resolved, and no further customer impact is currently observed.
Minor May 11, 2026 Managed Kubernetes Service Incident Notification[US-EAST-VA-1] 2h 30m Public Cloud Services, Public Cloud Services (Public Cloud Services — US-EAST-VA-1)
Started May 11, 2026, 04:24 PM UTC· resolved May 11, 2026, 06:55 PM UTC
- investigating May 11, 2026, 04:24 PM UTC
Some instances in the US-EAST-VA-1 region are unreachable. Management and creation of new Managed Kubernetes Service clusters is temporarily unavailable. Our teams are investigating the incident's origin and working to fix it. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating May 11, 2026, 04:24 PM UTC
Some instances in the US-EAST-VA-1 region are unreachable. Management and creation of new Managed Kubernetes Service clusters is temporarily unavailable. Our teams are investigating the incident's origin and working to fix it.
- resolved May 11, 2026, 06:55 PM UTC
The issue was resolved. The duplicate IP conflict explains the intermittent packet loss.
Minor May 8, 2026 Issue reported by customers unable to pay for their order 24d 20h OVHcloud US Website Services, OVHcloud US Website Services (OVHcloud US Website Services — Order Funnel - Cart)
Started May 08, 2026, 06:15 PM UTC· resolved Jun 02, 2026, 02:58 PM UTC
- investigating May 08, 2026, 06:15 PM UTC
Some customers have reported having an issue with the last step of paying for their order. If you manage to create an order, but fail to pay for it and the order ends up in a "Payment not received" state, you can complete that order by following these steps: 1 - Log into your OVHcloud Control Panel here: https://manager.us.ovhcloud.com 2 - Navigate to your orders page here: https://manager.us.ovhcloud.com/#/billing/orders/orders 3 - Click the 3 dots in the circle next to the order you want to complete 4 - Click on the "View order in HTML format" option in the pop-up 5 - You'll be in the Express Order Funnel with an URL similar to this: https://order.us.ovhcloud.com/en/express/#/instant/displayOrder?orderId=####### 6 - Click the large blue "Continue" button at the top or bottom of the page 7 - On the last page you'll confirm your payment method and click the blue "Pay" button to complete the order For any orders that have been created but were not paid for and you no longer want them or need them, they can be left alone without finalizing them and they will expire and drop off from the page after 30 days. If you need any further assistance please reach out to our Support Team. You can review the various methods here: https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating May 08, 2026, 06:15 PM UTC
Some customers have reported having an issue with the last step of paying for their order. If you manage to create an order, but fail to pay for it and the order ends up in a "Payment not received" state, you can complete that order by following these steps: 1 - Log into your OVHcloud Control Panel here: https://manager.us.ovhcloud.com 2 - Navigate to your orders page here: https://manager.us.ovhcloud.com/#/billing/orders/orders 3 - Click the 3 dots in the circle next to the order you want to complete 4 - Click on the "View order in HTML format" option in the pop-up 5 - You'll be in the Express Order Funnel with an URL similar to this: https://order.us.ovhcloud.com/en/express/#/instant/displayOrder?orderId=####### 6 - Click the large blue "Continue" button at the top or bottom of the page 7 - On the last page you'll confirm your payment method and click the blue "Pay" button to complete the order For any orders that have been created but were not paid for and you no longer want them or need them, they can be left alone without finalizing them and they will expire and drop off from the page after 30 days. If you need any further assistance please reach out to our Support Team. You can review the various methods here: https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support
- monitoring May 26, 2026, 07:30 PM UTC
Issue has been identified and fixed. We will continue to monitor.
- monitoring May 26, 2026, 07:30 PM UTC
Issue has been identified and fixed. We will continue to monitor.
- resolved Jun 02, 2026, 02:58 PM UTC
No new incidents of this have been reported. Resolving the incident.
Minor May 6, 2026 VIN - Network Issue - V119C25 1h 12m Bare Metal Services, Network Services (Network Services — VIN)
Started May 06, 2026, 10:23 PM UTC· resolved May 06, 2026, 11:35 PM UTC
- investigating May 06, 2026, 10:23 PM UTC
OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119G07
- monitoring May 06, 2026, 10:24 PM UTC
Services to V119G07 have been restored and data center team is actively monitoring.
Major May 6, 2026 VIN - Network Issue - V119G07 3h 53m Bare Metal Services, Network Services (Network Services — VIN)
Started May 06, 2026, 07:33 PM UTC· resolved May 06, 2026, 11:26 PM UTC
- investigating May 06, 2026, 07:33 PM UTC
OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119G07
- identified May 06, 2026, 08:01 PM UTC
Data center team has identified the cause of the network fault and is working to bring services back online.
- monitoring May 06, 2026, 09:00 PM UTC
Services to V119G07 have been restored and data center team is actively monitoring.
Critical May 1, 2026 cPanel - CVE-2026-41940 - Incident Notification 4d 15h Bare Metal Services, Virtual Private Services, Virtual Private Services (Virtual Private Services — US-EAST-LZ-ATL), Virtual Private Services (Virtual Private Services — US-EAST-LZ-DAL) and 45 more
Started May 01, 2026, 10:55 PM UTC· resolved May 06, 2026, 02:53 PM UTC
- investigating May 01, 2026, 10:55 PM UTC
OVHcloud was recently informed of a security concern from cPanel team that has been identified as CVE-2026-41940. This concern allows for the possibility of exploitation on machines running cPanel & WHM. An overview of the security concern and details of the patch can be found here - https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026 To immediately address and protect from any security concerns, OVHcloud teams highly recommends anyone using a cPanel image to execute the recommended patch, as described by cPanel, on the CVE documentation. If you are using an OVHcloud provided cPanel template, please be advised that our image is not yet patched. If you need to reinstall your template for any reason between now and our patches being applied, you will need to execute the recommended steps to patch again, to ensure you remain secure. We will update here as soon as our cPanel templates are patched. We appreciate your understanding.
- monitoring May 05, 2026, 02:06 PM UTC
The patch has been applied to the all OVHcloud provided cPanel template.
Minor April 30, 2026 Customers reporting issues placing orders 22h 23m OVHcloud US Website Services, OVHcloud US Website Services (OVHcloud US Website Services — Order Funnel - Cart)
Started Apr 30, 2026, 03:39 PM UTC· resolved May 01, 2026, 02:02 PM UTC
- investigating Apr 30, 2026, 03:39 PM UTC
There are issues placing orders being reported by customers.
- identified Apr 30, 2026, 03:53 PM UTC
Issue has been identified and a fix is being applied.
- monitoring Apr 30, 2026, 04:32 PM UTC
Issue has been fixed and teams are monitoring.
Minor April 28, 2026 Network Issue - Vint Hill - V119F14 18h 46m Network Services, Network Services (Network Services — VIN)
Started Apr 28, 2026, 06:01 PM UTC· resolved Apr 29, 2026, 12:47 PM UTC
- investigating Apr 28, 2026, 06:01 PM UTC
OVHcloud support staff is currently investigating a network fault at the Vint Hill DataCenter in Rack V119F14.
- monitoring Apr 28, 2026, 06:01 PM UTC
Services are restored and currently being monitored.
Minor April 19, 2026 Partial Outage detected on status page – Overall
Started Apr 19, 2026, 09:03 PM UTC· resolved Apr 19, 2026, 09:03 PM UTC
No vendor updates were posted for this incident.
Minor April 3, 2026 [VIN1] Server Power Loss VIN0120A02B – Bare Metal Services, Network Services (Network Services — VIN)
Started Apr 03, 2026, 02:02 PM UTC· resolved Apr 03, 2026, 02:02 PM UTC
- resolved Apr 03, 2026, 02:02 PM UTC
OVHcloud support staff is currently monitoring a rack fault in 120A02B. Power to the rack was temporarily disrupted and has been restored . All servers on the rack are currently backup. If you are experiencing any issues please reach out to OVHcloud support staff.