OVHcloud experienced a minor incident on August 26, 2026 affecting Public Cloud Services and Network Services (US-WEST-LZ-SEA-A), lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 06:00 PM UTC
We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- investigating Aug 26, 2026, 06:00 PM UTC
We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Aug 26, 2026, 06:04 PM UTC
We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- investigating Aug 26, 2026, 06:04 PM UTC
We are aware of an issue affecting the VPS service. This may affect usage and/or delivery of VPS instances. At this time, actions like rebooting, rescuing and reinstalling may take longer than usual or result in the VPS becoming unresponsive. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- monitoring Aug 27, 2026, 07:30 AM UTC
Reboot, rescue and reinstall tasks are now completing as expected, we are monitoring the situation. All pending tasks are completed, but If you find your VPS in an inaccessible state, we recommend attempting a hard reboot to restore connectivity.
- monitoring Aug 27, 2026, 07:30 AM UTC
Reboot, rescue and reinstall tasks are now completing as expected, we are monitoring the situation. All pending tasks are completed, but If you find your VPS in an inaccessible state, we recommend attempting a hard reboot to store connectivity.
- resolved Aug 28, 2026, 09:03 PM UTC
The incident is resolved.