OVHcloud experienced a major incident on August 25, 2026 affecting Bare Metal Services and Network Services (RBX), lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 01:35 PM UTC
All servers in the racks R827D03A and R827D03B are temporarily unavailable. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating Aug 25, 2026, 01:35 PM UTC
All servers in the racks R827D03A and R827D03B are temporarily unavailable. Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- investigating Aug 25, 2026, 01:43 PM UTC
Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- investigating Aug 25, 2026, 01:43 PM UTC
Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- identified Aug 25, 2026, 02:00 PM UTC
The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- identified Aug 25, 2026, 02:00 PM UTC
The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- identified Aug 25, 2026, 02:58 PM UTC
A significant number of servers are operational again. We are working to restore connectivity on the remaining servers.
- identified Aug 25, 2026, 02:58 PM UTC
A significant number of servers are operational again. We are working to restore connectivity on the remaining servers.
- identified Aug 25, 2026, 02:58 PM UTC
Please find below an update on the situation: Update : A significant number of servers are operational again. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution.
- identified Aug 25, 2026, 05:25 PM UTC
Update : All the servers in rack R827D03B are operational again. A majority of the servers in rack R827D03A are operational again. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
- identified Aug 25, 2026, 08:22 PM UTC
Update : Our technical team is currently working on resolving the incident in rack R827D03A. As a reminder, the incident in rack R827D03B has been resolved. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
- identified Aug 25, 2026, 08:22 PM UTC
Update : Our technical team is currently working on resolving the incident in rack R827D03A. As a reminder, the incident in rack R827D03B has been resolved. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
- resolved Aug 25, 2026, 08:49 PM UTC
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.