OpenVPN experienced a minor incident on June 9, 2025 affecting Network Management, lasting 23d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Network Management
Update timeline
- investigating Jun 09, 2025, 01:01 PM UTC
We are investigating reports about issues in IPsec with CloudConnexa
- identified Jun 10, 2025, 10:12 PM UTC
We have identified a problem in our load balancing between IPsec connectors when a Connector is disconnected. While we work on a permanent fix, the problem can be mitigated by removing the unused/disconnected connector.
- resolved Jul 02, 2025, 06:11 PM UTC
IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.