OpenVPN incident

OpenVPN portals, including SSO, are experiencing availability problems

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on November 26, 2025 affecting Access Server Billing Portal and Status and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 09:58 PM UTC
Resolved
Nov 26, 2025, 11:39 PM UTC
Duration
1h 41m
Detected by Pingoru
Nov 26, 2025, 09:58 PM UTC

Affected components

Access Server Billing PortalStatusUser ManagementNetwork ManagementCloudConnexa Subscription and Billing ManagementHost ManagementAccess Server Fixed License Purchase PortalAccess Groups ManagementCyber Shield Domain FilteringCyber Shield Traffic Filtering

Update timeline

  1. identified Nov 26, 2025, 09:58 PM UTC

    Customers might encounter availability problems on portals like SSO (authentication), CloudConnexa UI, and Access Server Portal.

  2. resolved Nov 26, 2025, 11:39 PM UTC

    The portals are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.