OpenVPN incident
Investigating problems reported on slowness within the tunnel
Resolved after 1 day, affecting Cyber Shield Traffic Filtering and CloudConnexa - Region Frankfurt, Germany and 1 more, on March 21, 2026.
This issue, related to the problems reported on slowness within the tunnel, has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.
Affected components
Update timeline
- investigating Mar 21, 2026, 01:16 PM UTC
We are investigating reports about slowness within the tunnel
- identified Mar 22, 2026, 12:12 PM UTC
We identified that the issue is related to CloudConnexa Cyber Shield Traffic Filtering. We have found a solution and are working to deploy it as soon as possible.
- monitoring Mar 22, 2026, 12:30 PM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Mar 22, 2026, 01:54 PM UTC
This issue, related to the problems reported on slowness within the tunnel, has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.
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