OpenVPN incident

Investigating problems reported on CloudConnexa Importing Profile

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on November 27, 2025 affecting CloudConnexa SSO, lasting 11h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 04:12 AM UTC
Resolved
Nov 27, 2025, 03:53 PM UTC
Duration
11h 41m
Detected by Pingoru
Nov 27, 2025, 04:12 AM UTC

Affected components

CloudConnexa SSO

Update timeline

  1. investigating Nov 27, 2025, 04:12 AM UTC

    We are investigating reports about issues of importing new User Profile.

  2. monitoring Nov 27, 2025, 05:41 AM UTC

    A fix to the problem was deployed and results are being monitored.

  3. resolved Nov 27, 2025, 03:53 PM UTC

    CloudConnexa Importing Profile is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.