OpenVPN incident

Investigating problems reported on São Paulo CloudConnexa Region

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on December 12, 2025 affecting CloudConnexa - Region São Paulo, Brazil, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 08:17 PM UTC
Resolved
Dec 16, 2025, 03:26 PM UTC
Duration
3d 19h
Detected by Pingoru
Dec 12, 2025, 08:17 PM UTC

Affected components

CloudConnexa - Region São Paulo, Brazil

Update timeline

  1. investigating Dec 12, 2025, 08:17 PM UTC

    We are investigating reports about issues in the São Paulo CloudConnexa Region.

  2. resolved Dec 16, 2025, 03:26 PM UTC

    São Paulo CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.