OpenSRS Outage History

We are currently experiencing an issue affecting logging into the Reseller Control Panel. Our Engineering has been engaged and is investigating the issue.

Our Engineering team is continuing to investigate the issue. When logging in to the Control Panel, you might notice an error "Your session has expired, please verify your login." The issue can be mitigated by reloading the page for the time being.

We are investigating an issue affecting outbound email sending on Cluster A, with failures observed in webmail showing SMTP connection errors. Our engineering team has been engaged and is investigating.

We are currently investigating an issue impacting services for .ai, .llc, and .center domains. Our engineering team is actively working to identify the root cause and restore normal operations as quickly as possible. We will share additional updates as soon as more information becomes available.

We are currently experiencing connectivity issues with the AFNIC (.FR) registry, which may impact order processing. Our team has already contacted the registry and is actively working to resolve the issue. We’ll provide updates as soon as the connection is restored.

Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

The issue is still under investigation, and our team is actively working toward a resolution.

The issue is still under investigation, and our team is actively working toward a resolution.

The issue is still under investigation, and our team is actively working toward a resolution.

We are currently experiencing delays when querying and submitting updates for certain ccTLDs like .DE, .FR and .MX. Our engineering team is investigating this at this time. Existing domains will continue to resolve normally.

We are currently experiencing delays when querying and submitting updates for .de and .fr domains. Our engineering team is investigating this at this time. This affects registrations, renewals, and management of .de and .fr domains. Existing domains will continue to resolve normally. For a list of affected TLDs, please see: http://opensrs.help/chart

We are currently investigating an issue where some resellers may be unable to renew .DE domains. Any impact on other ccTLDs is also under investigation. We will provide future updates on this issue.

We are currently having connection issues with the .IN registry. The registry might be experiencing a temporary outage or undergoing maintenance. Our engineering team is investigating and will update as soon as we hear back from the registry. This affects registrations, renewals, and management of .IN domains. Existing domains will continue to resolve normally. For a list of affected TLDs, please see: http://opensrs.help/chart

We are currently facing a problem impacting Webmail, POP3, and IMAP on the HostedEmail cluster B. Users might find themselves unable to log in or send and receive messages. The engineering team is actively looking into the matter, and additional updates will be shared as they become available.

We are currently having connection issues with the .EU registry. The registry might be experiencing a temporary outage or undergoing maintenance. Our engineering team is investigating and will update as soon as we hear back from the registry. This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.

Our Engineers have identified an issue with our ePAG managed ccTLDs. This may lead to issues with registrations, renewals and making changes to DNS, contact info, etc. We are currently working to resolve the issue and will provide regular updates.

We are experiencing an issue involving webmail and POP3 connectivity on Cluster B of Hosted Email. Webmail and POP access is impacted. Engineering is engaged and investigating.

We are currently investigating issues with Webmail B. Users may experience errors when attempting to use Webmail B.

We are currently investigating an issue involving DNS management in the OpenSRS control panel. Customers using the SystemDNS nameservers may see DNS records removed when attempting to update their records in the OpenSRS control panel. Engineering has been engaged and is investigating.

We are currently aware of issues with the OpenSRS API. Users attempting to interact with the API may experience periods of increased latency, and encounter errors/timeouts. Our engineers are currently investigating.

Our engineers continue to investigate the issues impacting OpenSRS API.