OpenSRS incident

Cluster B Login Issues

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on August 6, 2026 affecting Cluster B and Webmail, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 09:48 AM UTC
Resolved
Aug 06, 2026, 10:55 AM UTC
Duration
1h 7m
Detected by Pingoru
Aug 06, 2026, 09:48 AM UTC

Affected components

Cluster BWebmail

Update timeline

  1. investigating Aug 06, 2026, 09:48 AM UTC

    We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Aug 06, 2026, 10:55 AM UTC

    The Login issues with Cluster B have now been corrected. Start Time - 0948 UTC End Time - 1054 UTC