OpenSRS experienced a minor incident on October 3, 2026 affecting OpenSRS API and Reseller Control Panel and 1 more component, lasting 4h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2026, 12:50 AM UTC
We are investigating reports of degraded performance affecting OpenSRS API. We are seeing errors and timeouts when performing Domain renewals and registrations.
- investigating Oct 03, 2026, 01:36 AM UTC
Clients may currently experience errors and degraded performance when attempting to use the Reseller Control Panel (RCP), or when attempting to interact with the OpenSRS API. Domain renewals and registrations are affected as well. Our engineers are engaged and working the issue.
- monitoring Oct 03, 2026, 03:40 AM UTC
Our engineers have applied a fix in order to resolve the issues being seen at this time. They continue to work on the stability and reliability of the services, and we've moved to a monitoring period at this time. Further updates as they're provided
- resolved Oct 03, 2026, 05:47 AM UTC
Our engineers have resolved the issue that was causing errors and timeouts when performing Domain renewals and registrations, and control panel/API delays and errors at this time. Start: 2026-10-03 00:35 UTC. End: 2026-10-04 03:03 UTC.