OpenSRS incident

Domains resolution on systemdns.com nameservers

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on August 11, 2026 affecting SystemDNS, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 03:52 PM UTC
Resolved
Aug 11, 2026, 09:31 PM UTC
Duration
5h 39m
Detected by Pingoru
Aug 11, 2026, 03:52 PM UTC

Affected components

SystemDNS

Update timeline

  1. investigating Aug 11, 2026, 03:52 PM UTC

    We've investigating issues with the systemDNS service, and our engineers are investigating at this time. Possible impact: Website unavailable API failures Email disruption Application outages Authentication/login failures Third-party integration failures We will keep you informed of updates as they are available.

  2. identified Aug 11, 2026, 04:31 PM UTC

    The cause has been identified and we are currently working to apply a fix.

  3. identified Aug 11, 2026, 07:00 PM UTC

    We are continuing to work on resolving this issue. At this time we are working to have this completed by 20:00 UTC.

  4. identified Aug 11, 2026, 07:50 PM UTC

    We’re restoring DNS services as part of our recovery process. Once the necessary systems are back online, we’ll restore DNS data from a recent backup and synchronize any subsequent updates to ensure all records are fully up to date. Thank you for your patience as we work to resolve this.

  5. identified Aug 11, 2026, 08:08 PM UTC

    Our restoration efforts continue to make steady progress with DNS resolution improving for the affected domains. We will provide further updates as recovery progresses.

  6. identified Aug 11, 2026, 08:30 PM UTC

    We continue to make progress restoring domain resolution. Testing confirms that high-traffic domains are resolving successfully. The recovery continues to progress at a consistent pace. We will continue to provide updates as we work toward full restoration.

  7. identified Aug 11, 2026, 09:04 PM UTC

    Work is continuing on the domain resolution issue. Still at a consistent rate and progress.

  8. resolved Aug 11, 2026, 09:31 PM UTC

    Our Engineers have resolved the issue with domain resolution on systemdns.com at this time. There should be no further issues with domain DNS resolution at this time.