OpenSRS experienced a minor incident on August 5, 2026 affecting Cluster B, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster B
Update timeline
- investigating Aug 05, 2026, 04:18 PM UTC
We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged. We will provide an update once we have additional information.
- investigating Aug 05, 2026, 06:03 PM UTC
The incident also impacts IMAP and POP. They are also experiencing slower response times. Our engineering team is actively working on a resolution.
- resolved Aug 05, 2026, 07:41 PM UTC
This incident has been resolved. All services are operating normally.