OpenSRS experienced a minor incident on September 1, 2026 affecting Reseller Support, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Reseller Support
Update timeline
- investigating Sep 01, 2026, 05:44 PM UTC
We are currently experiencing issues with our phone service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
- monitoring Sep 01, 2026, 07:21 PM UTC
Our service provider has implemented a fix and is monitoring the results.
- resolved Sep 01, 2026, 08:14 PM UTC
This incident has been resolved. Phone support restored.