OpenSRS experienced a major incident on October 1, 2026 affecting Reseller Control Panel and Classic RWI, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Reseller Control PanelClassic RWI
Update timeline
- investigating Oct 01, 2026, 05:04 PM UTC
Our engineers are investigating reports of degraded performance affecting the openSRS database. New registrations and renewal orders may complete without notification or billing. Customers may also experience delays or errors while processing orders.
- investigating Oct 01, 2026, 05:51 PM UTC
Our engineers are actively working on this issue, and the investigation continues. We will keep you posted.