OpenSRS experienced a minor incident on September 5, 2025 affecting OpenSRS API and Reseller Control Panel and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 05, 2025, 12:31 PM UTC
We are currently experiencing intermittent delays with domains requests. This following actions may be delayed or respond with an error: - availability checks - registrations - renewals - transfers - modifications This will have no effect on registered domains. We will post updates as we work on this issue.
- identified Sep 05, 2025, 01:30 PM UTC
At this time we’ve identified the issue, and are working to apply a fix to restore timely responses. Thank you for your patience.
- identified Sep 05, 2025, 01:46 PM UTC
The issue has been identified, and work is being done to rebalance storage. Note that as this is being worked on it's expected the latency issues will continue. We'll post updates as they become available.
- monitoring Sep 05, 2025, 03:19 PM UTC
A fix has been implemented, and services have been restored to normal. We are now monitoring the stability of the service before closing off this case.
- resolved Sep 05, 2025, 04:36 PM UTC
This incident has been resolved.