OpenSRS incident

Reseller Control Panel - Login issues

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on April 23, 2026 affecting Reseller Control Panel and Classic RWI, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:08 PM UTC
Resolved
Apr 23, 2026, 06:40 PM UTC
Duration
31m
Detected by Pingoru
Apr 23, 2026, 06:08 PM UTC

Affected components

Reseller Control PanelClassic RWI

Update timeline

  1. investigating Apr 23, 2026, 06:08 PM UTC

    We are currently experiencing an issue affecting logging into the Reseller Control Panel. Our Engineering has been engaged and is investigating the issue.

  2. investigating Apr 23, 2026, 06:32 PM UTC

    Our Engineering team is continuing to investigate the issue. When logging in to the Control Panel, you might notice an error "Your session has expired, please verify your login." The issue can be mitigated by reloading the page for the time being.

  3. resolved Apr 23, 2026, 06:40 PM UTC

    The login issue with the Reseller Control Panel is now resolved.