OpenSRS incident

Digicert SSL Orders Support

Notice Resolved View vendor source →

OpenSRS experienced a notice incident on September 23, 2025 affecting Reseller Support, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 07:19 PM UTC
Resolved
Sep 23, 2025, 08:35 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 23, 2025, 07:19 PM UTC

Affected components

Reseller Support

Update timeline

  1. investigating Sep 23, 2025, 07:19 PM UTC

    We are currently unable to provide order processing support (reissue, revoke, status) for Digicert SSL orders. We have contacted Digicert to resolve this matter. This does not impact SSL ordering (control panel/API) or issued certificates.

  2. resolved Sep 23, 2025, 08:35 PM UTC

    Our issue regarding order processing support for Digicert SSL orders has been resolved.